Question about Creative Labs ZEN Vision:M Digital Media Player

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As the original battery was not holding the charge I replaced the battery. With new battery the Zen is not functining.. When power is switched on LED blinks but there is no display on the LCD. Connected the Zen to computer through the USB and battery charging indication comes with LED but no display. No idea what is wrong. Pl assist.

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Hi there are some batteries out there that are sold and they say they will work with the vision m but they dont. These batteries have a black label on them with the name Cameron Sino . If its this battery that is the problem. If you still have your old battery try re installing it and see if the player function properly even though the battery will not hold much charge anymore. If the player works fine doing that then the new battery is the problem. With the battery charging indication and the LED showing that just means the player is trying to charge the new battery but the player is really not seeing it.


You can go to this link below and this would be the battery you want to get

http://www.amazon.com/HQRP-Replacement-Screwdriver-installation-Protector/dp/B001BJLEBS

If you need any more help, parts or your player repaired you can go to my repair service web page and e-mial me, call me or contact me threw my Ebay user name at firehouse7777.weebly.com Thanks

Posted on Dec 29, 2010

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1 Answer

MY Zen WONT TURN ON. It also wont charge.


Connect the player to a USB port on the back of a desktop PC.. Check the display for the charging icon . As the display times out after a few seconds, press any button on the player to reactivate the display. If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is blinking on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging. If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
You might try updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality.
http://support.creative.com

Jan 16, 2010 | Creative Labs Zen Micro MP3 Player

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My creative zen is completely dead it doesn't power on at all also it doesn't charge there is no power what so ever please help me Zen Stone Plus won't turn on. I've downloaded upgrades and Creative Media...


please use a different cable to charge the unit

if it does not help then it is a serious internal fault and you will have to take it back to the creative for further repair.

Jul 30, 2008 | Creative Labs Zen Stone Plus MP3 Player

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Got new battery for acer aspire 6920. not charging


You ordered the wrong battery, theres two types, your original would have been 11.1v if you check the new one it will be 14.8v. They are not compatable.

Nov 19, 2009 | Acer Aspire 6920 Notebook PC

1 Answer

Trouble


Hi,

To resolve this problem, establish that the player is charging correctly as follows:
  1. Connect the player to a USB port on the back of a desktop PC, to a powered hub, or to a power adapter (separately available).
  2. Check the display for the charging icon battery_ac_charge_1.jpg.
    • As the display times out after a few seconds, press any button on the player to reactivate the display.
    • If the battery is fully depleted, the charging icon may not be displayed. Cup the player in your hands to check that the blue power LED behind the Play/Pause and Options buttons is glowing on and off repeatedly. This indicates that the player is successfully charging. After 1 hour of charging, power on the unit to activate the display. The charging icon should be displayed.
  3. Allow the player to charge for at least 6 hours. During this time, if charging from a USB port, please ensure your PC does not enter a power conservation mode (Standby, Sleep, or Hibernate) as this will interrupt charging.
If the player does not indicate a charge, or will not power on after at least 6 hours of charging, please contact Customer Support.
Creative recommends updating your ZEN V or ZEN V Plus firmware to take advantage of new features and functionality. To learn more, click here.

Hope this helps

Chris (ziraffa)

Jan 06, 2009 | Creative Labs ZEN V Plus MP3 Player

1 Answer

Zen v plus. Computer not recognizing.


I had the same issue with my zen vision m. It was not recognized on any computer (although it would charge) and I noticed that when I turned it on after having it off for any amount of time, the zen would rebuild half way before turning on.
If this is what is happening with you, then this one solution I found to fix it:
Download the MP3 Recovery Tool from Creative Support website. Make sure that your Zen is charged at least half.   Turn on your Zen, Holding the power switch in the on position (Very Important!). While holding the Power switch on, Reset the Zen by inserting a small object in the Reset hole on the bottom of the Zen (small objects can include thumbtack, wire, earring, etc...). You will see a menu: Clean Up, Format, Reload OS/Firmware, Reboot. (It is now safe to stop holding the Power switch) I decided to go down the list until something worked.  I ran Clean Up first and that didn't work for me, so I tried Format.  It will remove all of your data. Once Format runs, Reboot the MP3 player and plug it up to the computer. Run MP3 Recovery Tool. The firmware should should install itself on your MP3. Once installed, your computer should recognize the Zen.
I hope this helps!
 



Nov 24, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Zen m wont turn on


Well, it needs to charge via USB on your computer, so plug in your zen into the computer with the creative usb cord, and let it recharge. It may not necessarily turn on if it's really out of battery, but you can tell its charging when the switch you use to turn on and off, and hold, the light is blinking. After sometime, your Zen screen on the upper righthand corner should show a little battery and be blinking green what stage it's at in its charging. When its done charging the battery icon with be fully green, not blinking, and have a little plug icon inside of the battery icon to indicate that it is fully charged--takes a couple of hours to charge.

If that does not work, check your USB cord to make sure it's not damaged in any way. If it is, you may need to purchase a new one for better connection. And if that doesn't work, then you might need to replace the battery altogether, which I'm sure, if you are still in your manufactuer's warranty, they can do for you. After it is replaced, your zen should be good as new and ready to operate.

Hope this helps. Good luck!

Jul 17, 2008 | Creative Labs ZEN Vision:M Digital Media...

4 Answers

Dead Creative Zen M


Usually this problem is due to the firmware. When the firmware is updated to version 1.62.02, this problem usually will be corrected. The older firmwares have problems in recognizing the battery and allowing the battery to power the unit.

You will need a wall/AC charger for the operation. Plug in the wall charger and USB cable at the same time. Your Zen should power on when connected to direct AC power via the wall charger. Once it is powered on, connect the USB cable to your computer. Then begin the firmware download.

If your Zen does not power on when connected to the wall charger, your unit is dead and its time to replace it or get the motherboard replaced via one of the Repair services offered on this website.

If the upgrade button on the firmware window is not available, it is also time to replace your motherboard due to corruption of a chip on the board.

Mar 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

22 Answers

Creative zen vision won't turn on


Q. Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

also try this if above doesnt work

Feb 02, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Trouble


167labrie does your zen power up while it is plugged into the ac adapter? If this is the case it is a bad battery. I had this problem where the unit wouldn't take or hold a charge from the ac adapter or the usb cable and they ended up replacing the unit.

Dec 29, 2007 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Screen problem


Flashing normally means it has no power.  Leave for a couple of hours and it should have enough power to boot.
This is a constant pain if u let the power level go to low. to

Try and use the primary USB port
Laptops dont seem to give out enough energy to charge a Zen.

Oct 20, 2007 | Creative Labs ZEN Vision:M Digital Media...

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