Question about Panasonic TCP50G25 50 in. TV
Hey there!!!! You have probably gotten this resolved, no one wants to look at a fuzzy screen for too long! But here are some steps to help you out in the future, or if this has not been resolved yet. Of course, make sure that the receiver has at least a green and orange light on the front. If you are at the TV1 location, you will want to make sure that the tv is on channel 3 or 4, and sometimes that tv needs to be on an input. Usually that input is something like Video 1 or @, etc.. If you are in the TV2 location, you will want to make sure that the tv on channel 60 or 73. If neither of these work, try unplugging the receiver from the power source for 10 seconds. I hope this helps!!!!!
DISH Network Customer Service
Posted on Jan 16, 2011
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Posted on Jan 02, 2017
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Hello, this is Matthew Gonzales with DISH Network customer service. A fuzzy/distorted picture can be caused by a couple different things. First of all, although your TV is 1080p HD, the 625 DVR is a standard definition receiver so the picture may not be as clear as expected. You should be getting a clear picture, but it will not be HD. First thing I would do is check the cables, making sure that any cables that you use are secured, and not damaged. If possible you may even want to try replacing cables. You can also try performing a reset on your receiver if you haven't. To reset your receiver, you simply unplug it from its power outlet for about 15 seconds, then plug it back in. Your receiver will reboot, which takes about 5 minutes. If you have performed all of these steps, or continue to have the issues, please email me at firstname.lastname@example.org.
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