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Picture is fuzzy on dish network - Panasonic TCP50G25 50 in. TV

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Hey there!!!! You have probably gotten this resolved, no one wants to look at a fuzzy screen for too long! But here are some steps to help you out in the future, or if this has not been resolved yet. Of course, make sure that the receiver has at least a green and orange light on the front. If you are at the TV1 location, you will want to make sure that the tv is on channel 3 or 4, and sometimes that tv needs to be on an input. Usually that input is something like Video 1 or @, etc.. If you are in the TV2 location, you will want to make sure that the tv on channel 60 or 73. If neither of these work, try unplugging the receiver from the power source for 10 seconds. I hope this helps!!!!!


Becki Barned
DISH Network Customer Service

Posted on Jan 16, 2011

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This has hopefully been resolved for you, but if not, here are some steps to go through. The black box that comes on the screen is usually signaling that closed Captioning is activated on the tv. Closed captioning does not run through the DISH Network receivers, so you can turn that feature off in your tv settings. The fuzzy picture could be a few things. You will want to check that all of your cables on the back of the receiver box and tv are tight as possible, and also make sure that the tv is on the correct channel. If you are in the room with the receiver, the tv will need to be on channel 3 or 4, and sometimes an input; usually video 1 or 2. If you are in a number two room, where there is no receiver, than you want to make sure that the tv is on channel 60 or 73. I hope that this helps!!!!!


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dberan133,

Are you still having problems with your receiver? Are the green, amber, and blue lights lit on the receiver box? If the lights are lit, TV 1, depending on the TV, would be on channel 3/4 or an input setting. TV 2 would be on channel 60 or 73.

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