Question about Computers & Internet
Do other devices work at those ports? If you are using a hub, try a different port directly on the computer (if you haven't tried them)? (It's not clear from your description of the problem.)
If other devices do not work, check if the USB ports are disabled for security or power-savings. (The first is in the Device Manager (Windows 7 - Start > Control Panel > System and Security > System). The second is in the advanced settings from the Screen Saver (Right click on the desktop and chose Personalize, then Screen Saver then Change Power Settings).)
For a laptop, you might try turning off the computer and removing the battery, power cord and all peripherals for several minutes before reconnecting. Otherwise try to update the USB drivers or uninstall them and let the computer reinstall them.
If only the flash drive doesn't work, check if it will work on another computer. If it doesn't, it probably has failed. The pins on the USB connector can get damaged or the flash memory can fail. Recovering the data from the drive may be possible for a company that specializes in the service (but is not a given). If your flash drive is under warranty, the company will replace it but will not recover your data.
I hope this helps.
Posted on Dec 29, 2010
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Posted on Jan 02, 2017
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