Question about Sony DAV-DX315 Theater System

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I have a DAV-DX315 unit, all functions of the unit are working except for the DVD/CD function. The door will not open and continues to read a C 31 00 error on the display. I have taken the unit apart and removed all DVD/CD's from the changer, unplug the unit to reset and done a "cold reset" and still having the same issue. I love this unit and hope I don't need to replace........PLEASE HELP!!!!

Posted by Anonymous on

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Posted on Jan 02, 2017

SOURCE: 5 DVD disc changer doesn't open

are you using discs with labels that you out on your self? I had a similar problem before and my label peeled off in the player causing it to get stuck., you might just have to take it apart, and get the label out.

Posted on Nov 06, 2007

  • 1 Answer

SOURCE: Sony DAV-HDX265 Surround Sound

weel i tried doing that but still the dvd does not come out

Posted on Sep 09, 2008

  • 2 Answers

SOURCE: DAV-FX900W System: DAV HDX576WF is throwing an error "C 31 00" and no...

I had a problem similar problem with a dav LF1. I undid a couple of screws, poped the top of the CD/DVD drive so I could them pull the disk out by hand. I then prised the slot open a bit more with my fingers and the plastic eject arm poped up, it seems it was stuck. Works fine now.

Posted on Dec 18, 2010

  • 1 Answer

SOURCE: I'm getting the message C

It means the cd tray is stuck with something in it. My case was my 2 yr old putting my old soldier of fortune cd along with Happy Feet together. I had to take the outside panel off then inside you will see a white plastic box with the top exposing the cd storage. Cafefully take that white box off held with 4 screws moving any wires that are on the side. After I did that I seen where the cd's were stuck. I had to use tweezers to grab them out. I then had a problem with the storage lining back up with the grabber thing. I had to help it a little until all the cd's were out. It then reset back to where it was supposed to be.

Hope this helps..

Posted on Apr 23, 2011

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