First you make sure your printer is working fine just remove the test print form going to printer and faxes option just right click on it and give test print if it is print that means your application have some problem from where you removing print out if test page is not coming then you need to reinstall the drive of printer. In run window type services.msc and the go to print spooler option just stop and restart the service. and also switch off and switch on the printer and try to cancel all the documents form print spooler it will remove all pending jobs. Go to printer and faxes option and choose the printer model which you installed just right click on it you will see the option of use printer online. Also I suggest you to change the usb port and the cable also still if you facing the problem follow these steps, right click on my computer and go to properties then hardware in that click on device manger and check there is any other device is listed if it is there just remove it and click for scan for hardware changes when he prompt for driver reinstall the driver cd. Hope this helps. Please rate my response.
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