Question about DISH Network ViP622 DVR DTV Receiver / 180-Hours Video Recorder

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My screen is gray and i cant change the chanel!

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Hello, this is Matthew Gonzales with DISH Network customer service. If the problem is on TV1, try using the TV manufacturer remote to change the inputs on the TV (the button may say input, TV/Video, or source). If the problem is on TV2, try using the TV manufacturer remote to change the TV to channel 60 or 73. When/if you get a picture, make sure to press the "SAT" button one time on the DISH Network remote. If your problem is still not resolved, try going to http://tech.dishnetwork.com/departmental_content/TechPortal/content/tech/receiver/622.shtml, or feel free to post back here. Hope this helps.

Posted on Dec 29, 2010

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