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My new gaggia platinum vision will not prime. it says "prime water circuit" and makes several loud clicking sounds and then says "restart to solve the problem", but this doesnt solve the problem. please help???

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We had the same problem on our machine, and it was fixed by backing the strength setting (the physical dial on the front of the machine) off from the "maximum" setting a small amount. Somehow this was creating too much back pressure, and the useless "will not prime" message appeared.

Posted on Feb 17, 2011

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