Question about GE JES1238 Microwave Oven

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The panel on the right side inside my microwave is shorting if iremove the panel it does not short kindly advise

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SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

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Posted on Jan 02, 2017

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reg501
  • 413 Answers

SOURCE: Whirlpool Microwave

The magnetron has failed and has damaged the waveguide. This type of failure is generally unrepairable. First look in your owners manual for specific warranties, then contact Whirlpool and explain to them what has happened.

If you need further assistance, let me know
Regards,
reg501

Posted on Jul 08, 2008

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  • 4 Answers

SOURCE: microwave shorting

Good Morning Greenapple,

I would need more info to tell you if you have 'solved' the problem(s).

I will tell you that ALL parts should be back in place, correctly installed.
You should STOP using the microwave until you VERIFY what caused the problem and that it will not reoccur and all parts you removed are reinstalled.

No hot cuppa tea or bowl of soup is worth a house fire caused by an electrical malfunction.

Personal injury from an electrical flash burn or the possibility of radiation damage to your body also are not worth the risk. Get a new microwave if you cannot resolve with certainty.

Larry Hanson EH&S Specialist,HVAC/R Tech 30 years plus in Electrical and Electronic troubeshooting

Posted on Apr 04, 2009

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Banging on the control panel got it working would indicate a bad connection inside, not a short. Could be anything from a bad wire connection to a cracked solder joint on the main board.

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Good Morning Greenapple,

I would need more info to tell you if you have 'solved' the problem(s).

I will tell you that ALL parts should be back in place, correctly installed.
You should STOP using the microwave until you VERIFY what caused the problem and that it will not reoccur and all parts you removed are reinstalled.

No hot cuppa tea or bowl of soup is worth a house fire caused by an electrical malfunction.

Personal injury from an electrical flash burn or the possibility of radiation damage to your body also are not worth the risk. Get a new microwave if you cannot resolve with certainty.

Larry Hanson EH&S Specialist,HVAC/R Tech 30 years plus in Electrical and Electronic troubeshooting

Apr 04, 2009 | GE JES1238 Microwave Oven

1 Answer

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The problem you are having is that the magnetron that does the heating is shorting out and it needs to be replaced before it damages the inside covering of the microwave. www.mwoparts.com is a good source for magnetrons or other similar sites. To replace is easy enough. Taking the cover off with the power off, you will find it behind and on the top right side of the control panel. It is held in place normally with just 4 screws and two wires with terminals attached to it. So removing and replacing is pretty straightforward. Just be sure all the power is off until you have everything back in place. Good luck.

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Yes, your magnetron is what is starting to buzz and it is because it will not be much longer before it shorts out. Usually you can tell because you will notice some smoke marks inside your microwave where you place your food. When it gets to the point that it shorts out it will usually short out a ceramic 15amp fuse inside the microwave. Replacing the magnetron would be the thing to do now so that the inside of your microwave does not get damaged. Those magnetrons work at very high voltages and when they start to short out they seek the shortest path to ground. Because of where it is placed that path will be through the small vent inside your machine through to your food or empty tray. If you are not a do it yourselfer take it to a microwave repair place. I have worked on so many over the last 20 years or more that I have found that alot of magnetrons are interchangeable and work fine. The price of a magnetron can range from $25.00 to $60.00 or more depending on the size of the microwave. Replacing one is straightforward if you are a do it yourselfer. Unplug the microwave and take the cover off about 6 screws or so. When you take the cover off, on the side where your control panel is on right behind of it on top is the biggest part there and it has cooling fins on it. That is the magnetron. There is nothing to unsolder. It has two or three screws holding it in and about four colored wires that connect to a couple of different places including a big capacitor. The ends of those wires unplug as they have terminals on them. Find a magnetron at an electronics supply place or the internet for your microwave model. And replace it and it will work like new again. Good luck and God bless.

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The magnetron inside the microwave is starting to short out to ground. This happens after use there are small minute cracks on the body of the magnetron and those small cracks are big enough for 15,000 volts and up to 30,000 volts to leak through and arc to ground. It is not a small short but a big one. Replace the magnetron before it burns holes inside your microwave. Replacing the magnetron if you can find it locally or through the internet is pretty straightforward. Unplug the microwave and take the cover off about 6 screws. On the same side as the control panel and right behind it you will find the microwave on top. It is held in place with only three to four big screws. It will have about 4 wires with terminals on them that plug into a couple of places one being the large capacitor that stores all the voltage and discharges it through the magnetron. Take the terminals off and I always recommend with some needle nose pliers with insulated handles. There is nothing to unsolder and to solder. Its like replacing the battery in your car or the electronic module. Take care and good luck.

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It is not your key panel, but the magnetron inside the microwave that is causing you the problem. The reason it does not short out on defrost or convection is because it is not drawing as much current through the magnetron to short out.

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Sounds like the units main elecrtonic control board. You can contact your local parts house for the parts as they should have them or call GE at the #b in the owners manual. I must advise you that there is a very hi voltage inside these microwaves so you must have some know how on working on large appliace and if not PLEASE seek a pro to assit you in this repair. Good Luck

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