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My LG Chocolate phone is in mute and I cannot get it out of it. Cannot hear any sound out of earpiece...can only use if it is in speaker phone mode...have I changed the setting somehow....is there a way to get it out of this mode?

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  • mmhitchings Jul 16, 2008

    When I make or receive a call, I cannot hear anything unless I have to put it on speakerphone to hear anything.

  • Anonymous Aug 02, 2008

    I have the same problem. My phone only works if it's on speaker phone. I don't know how to fix it. Help ?

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Not sure if this will help you, but when you slide the phone open, do you see 4 red lit-up indicators surrounding your center data wheel? On mine there are:
Red line - top left
Red line - top right
SPK - bottom left
CLR - bottom right
(Note that the indicators stay lit for about 20 seconds)

The indicator at the top left is the MUTE On/Off switch (you will see "MUTE" in the main display, just above the top left indicator). Although there is no real 'switch' there, you just push on that red indicator. It should vibrate when you turn MUTE on or off.

If the indicators go dark, the switch stops working. In that case, you have to slide the LOCK switch (this is a real switch, on the right side of the phone...it's the middle thing - above the MUSIC switch and below the micro SD opening). Just slide downwards and let go...the indicators should light back up, and you can use the MUTE switch then.

Hope this helps.

And BTW, the reason I am answering this question is because despite all I've just explained, my Chocolate MUTE swith, and all those indicator switches, have recently become intermittent. Which means when I am on an important call, after I switch to MUTE I find I can't get it out of MUTE. So if you try the above and it doesn't work, maybe your phone has a problem like mine....

Posted on Aug 26, 2009

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