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I purchased a battery on 8/13/10 from Amazon.com but their support staff stated I had to contact you for the warranty. The battery is totally dead and will not charge at all.

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I afraid someone has given you the wrong information. FixYa is not associated with any manufacturer and we do not handle warranty queries.
You need to contact the manufacturer and or Amazon.

Posted on Dec 29, 2010

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You must contact your supplier for the warranty....

Posted on Dec 29, 2010

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Kindle states selected item could not be opened if you purchased from amazon delete and redownload, cant do this???


If the purchase went through it will be listed On amazon.com log in and place mouse over lists and accounts, under your account click on manage content and devices. If you do not see the item listed the purchase may not have gone through. Check you credit card account to be sure and then contact Amazon to ask what happened.
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Contact Amazon first with the problem. If you try to do any DIY, you may void the warranty.

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What you need to do is contact Customer Service. Here are the phone numbers:
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I am writing to file a complaint regarding my wife's watch. The watch was purchased Dec. 2008. It stopped working twelve months later. The limited warranty stated that the watch would be repaired for...


Warranties only cover a failure due to manufacture. Unfortunately dead batteries are not covered by any maker as there is nothing wrong with a watch if the battery fails.

I year does seem a little short. Perhaps it was running for a time before you bought it? Who knows!

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Have you check if there are applications or programs running while you are not using your phone? try to turn it off to isolate issue- other factor is that you have a defective battery- has 90 days warranty from date of purchase- if over warranty period, purchase a new one. hope this helps

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Depending on its use, a battery lasting 2.5 hours after one year is not terrible. Over time, the battery loses power.

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