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The wireless mouse functions with batteries. Snap open the location area at buttom of mouse to either check for misalligned batteries or dead batteries requiring replacement. Also, the wireless mouse has an adpater cable that is connected to the computer USB area from where signals are acquired during functionality. Make sure every connectable cables to the computer are firmly in place. Sometimes, the computer may require restarting to capture wireless establishments if an disconnections were encountered once computer was still on. Make sure every connectables are firmly in place, restart the computer for desired functionality. Also, a restart of the computer should diagnose the malfunction of mouse attachements. Improtant notes: A new wireless mouse may have required installation of softwares, opening the computer wireless devices estblihment area to regulate captions on the new setup priop to first acquisition of wireless mouse functionality. Good luck
A laptop has a second function. It may be that you had accidentally clicked on Fn F7 or other laptops may have different Function to disable the mouse pad. You can determine that it is the mouse pad function because it shows a picture of a "hand in a square". To enable it, just Hold Fn then click F7 or different function.
You need to reset the mouse and keyboard to the sensor. On the sensor(base) you should have a button and under the mouse you should have also a button. Press the sensor(base) button first and quickly the one under the keyboard and mouse. If the doesn't work shut down the system, unplug the mouse and keyboard sensor(base) and re-plug it back in . Start the system and try the process again.
In the Device Manager, check the mouse section for any ? question mark over your mouse model. If so, right click the mouse model, select properties,and in the driver tab, click update driver.
It will make your mouse work perfect.
First try replacing the mouse's batteries, if this fails then try resetting it using the reset button - both on the mouse and the receiver.
If you experience trouble resetting, you may try to disconnect the receiver and the mouse physically. Unplug the receiver and take off the mouse's batteries and then reconnect them.