Question about RightWay Spotter Dale Jr Edition Car GPS Receiver

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I have a Rightway Spotter. It randomly locked on me and I cannot do anything with it. I didn't do anything to it either. It has a picture of a lock and key with Japanese or Chinese markings. I called the company and they told me they couldn't tell me what was wrong with it; i would have to send it to them and pay $75. It's odd it locked almost exactly a year after I purchased it (so the warranty is expired). Can anyone tell me how to unlock it?

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Important notes
1. First the GPS device has a display interface
2.Second the GPS device has storage data location
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