Question about Nintendo Wii Console

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The wii is giving the message "unable to read

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  • This message can display if you eject a disc during game play. If this is when the message displayed, make sure that you return to the Wii Menu before changing discs if you wish to play a different game.


  • If your Wii console is laying flat, it may be positioned upside down. Ensure that is positioned right-side up: the game disc slot should be above all three buttons and the SD Card slot.

  • Ensure that you are properly loading a Game Disc.
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards

Posted on Dec 29, 2010

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    "Unable to read the disc" / "Disc could not be read" / "Eject the Game Disc" Error Message.
    If you are getting one of the above error messages:
  • Ensure that you are properly loading a Game Disc. insertdisccorrect.gif
    • If your console is placed vertically, the disc label will face to the right.
    • If your console is placed horizontally, the disc label will face upwards


  • If you know you are inserting the Game Disc correctly, but are still have the same problem with only one game (or if you only have one game), try cleaning the Game Disc by following the disc cleaning procedures

  • If after reading the above information you are still unable to play a game disc, please call 1-800-255-3700 to discuss available options.
:)

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Could be a damaged disk (check closely), a bad disk (did it work before) or your lens could be going out (which makes it unable to read the disk). Have you tried putting another disk in to see if you get the same problem?

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We have this exact same problem right out of the box yesterday. Just talked to Nintendo today and they are now sending another Wii which we should get in 3-4 buisness days. As long as you are putting the disk in the correct way and disk is clean and you tried on multiple disks, really nothing else can be done it seems. Had bought at target so wanted to exchange but they are out of them and do not know when they will get them, so this is fastest way.

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