Question about LG WM-2277HW Front Load Washer

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Lg washer What about the error message "dE". Lg reps and their private contractors keep visiting and cannot seem to fix this mache and the only was it works is to repeatedly restart the machine; eventually, after 5-20 tries it starts. The door lock has been replaced once which didn't help.

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  • iforevera Jul 09, 2008

    Thanks, we have that and it isn't helping (A little basic for where we are at). We will probably have the mother board replaced Friday. We are in Florida and the fluctuations in electrical current and occasional reverse of current through homes (by power companies-oops they never do that do they )causes a few electrical problems in all "electrical" machines that access power company electricity without proper surge protectors. My guess is that some of the diodes are fried on the board. Since this machine is the new type of DC motor versus the previous popular ac motor, there is probably a different system of transferring the electrical current that LG hasn't calculated correctly when designing these models. Also, I have read that there seem to be some design flaws with the board not being isolated sufficiently from vibrating wires and even moisture levels.

  • iforevera Jul 09, 2008

    Let me further state that these washers are equiped with an on-board computer brain that would rival a few MP3 players...But my MP3 player doesn't sit in a humid rain forest much like the internal condition of this washer. Also, MP3 and any computer or cell phone comes heavily padded for transportation.....these washers do not get transported with their internal (computer system) padded with styra foam (these washers come padded to protect the outside from scratches....trust me, that isn't what I paid for in a $900.00 washer). LG should think about making the electrical components a pop-in unit to the main machine to be installed AFTER the unit has been balanced and to have a computer program to establish correct installation. This is very simply and well within the cost effectiveness of designing a $900.00 washer. I think this company needs to be more progressive to integrate not just mechanical engineering, but electrical engineering knowledge.

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HERE is your servive manual.

Posted on Jul 09, 2008

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