Question about LG WM-2277HW Front Load Washer

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Lg washer What about the error message "dE". Lg reps and their private contractors keep visiting and cannot seem to fix this mache and the only was it works is to repeatedly restart the machine; eventually, after 5-20 tries it starts. The door lock has been replaced once which didn't help.

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  • iforevera Jul 09, 2008

    Thanks, we have that and it isn't helping (A little basic for where we are at). We will probably have the mother board replaced Friday. We are in Florida and the fluctuations in electrical current and occasional reverse of current through homes (by power companies-oops they never do that do they )causes a few electrical problems in all "electrical" machines that access power company electricity without proper surge protectors. My guess is that some of the diodes are fried on the board. Since this machine is the new type of DC motor versus the previous popular ac motor, there is probably a different system of transferring the electrical current that LG hasn't calculated correctly when designing these models. Also, I have read that there seem to be some design flaws with the board not being isolated sufficiently from vibrating wires and even moisture levels.

  • iforevera Jul 09, 2008

    Let me further state that these washers are equiped with an on-board computer brain that would rival a few MP3 players...But my MP3 player doesn't sit in a humid rain forest much like the internal condition of this washer. Also, MP3 and any computer or cell phone comes heavily padded for transportation.....these washers do not get transported with their internal (computer system) padded with styra foam (these washers come padded to protect the outside from me, that isn't what I paid for in a $900.00 washer). LG should think about making the electrical components a pop-in unit to the main machine to be installed AFTER the unit has been balanced and to have a computer program to establish correct installation. This is very simply and well within the cost effectiveness of designing a $900.00 washer. I think this company needs to be more progressive to integrate not just mechanical engineering, but electrical engineering knowledge.



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HERE is your servive manual.

Posted on Jul 09, 2008


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1 Answer

Where is the door latch located on the LG top loader washer turbo drum model T6755pp

How to Troubleshoot a DE Code for an LG Washer ' eHow > Home & Garden
Although sometimes the only way to correct the DE error is to hire a professional to check and fix the washer, there are a few at-home troubleshooting efforts you .

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What does dE message mean on an LG washer?

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We have an LG top load model WF-T7012EN. All of a sudden it would stop and dE message will be displayed. If you try to start it again, the same scenario will happen. We had tried to level the load and...

dE indicates a door lock error. Turn off and then unplug the washer to reset the machine. Press and hold the Start/Pause button button for 5-10 seconds. Connect the power cord. Turn on the washer. Open and close the lid to see if it closes properly. Try to run the washer through a cycle.

On some LG top-loading machines, the error is simple to fix. These LG top loaders used a magnet in the front of the lid that to be in place to trigger the lock. When the magnet breaks off or is misplaced, the dE error will occur. If you find the magnet in the washer, replace it in the lid. If you don't see the magnet, get another one. Keep the magnet in place with duct tape.

On other LG washers, the problem is the door not being aligned with the lock, the lock assembly or the electronic control not getting the lock message. Make sure that the lid is closing properly. Bent hinges can cause the issue. Check the latch assembly and the wiring between the latch and the control board. To check the latch assembly, you may need to remove it from the washer. Check the circuit with a multi-meter to ensure that the switch gets power. Replace either if faulty. If the latch assembly and wiring are good, then the control board may need to be replaced.

I hope this helps.

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Error code DE means door error problem.  Could be that the door switch doesn't sense the locking mechanism is working properly and may need to be replaced.  This will require a service call from a qualified LG tech to diagnose the problem.

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