Question about Arris Wireless G Broadband Router (wr850g)

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I have a Motorola WR850G router which works just fine for broadband internet access for our laptop and our desktop. We are trying to connect xBox Live and we are getting an error message that Maximum Threshold Unit is set too low. I went onto our network site and accessed the router's properties but I don't see any way to increase or change the MTU to "Automatic" as suggested by Microsoft.

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Starting on page 3-3 of the WR850G user manual, there is a setting for "PPP MTU".
Whether or not this will change the overall MTU of the router is not clear. Apparently the default setting is "0", which I would guess is automatic. I would try changing the setting to 1500 and work your way down from there until xbox live is hopefully satisfied.
Good luck...

Posted on Dec 29, 2010

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Posted on Jan 02, 2017

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DSL line at new office connects directly to two different laptops just fine (one Windows, one Mac). But connecting DSL line to WR850GP shows no data. Wirelessly or by cable. Doesn't make sense if WR850GP...


When you have DSL, all routers have to be configured for it. That means accessing the setup page and typing in your username and password that your ISP (Internet Provider) gave you. Have you done this?
Here is the manual:

http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_6.1.4_Rel_Notes.pdf


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Thanks, Joe

Jan 12, 2011 | Arris WR850GP Router

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I have a wr850g router which has worked well for 3 years. I tried to configure the network to have a security access code. Partway thru the process I lost access to the router and cannot now reenter...


If you lost your password, you need to reset your router to the factory default and configure it from scratch.

Pull out your router manual or download the PDF file from this (http://broadband.motorola.com/consumers/products/WR850g/downloads/WR850G_userguide.pdf). Follow the instructions from it to:
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  2. reset your router to factory default
  3. use a network cable to connect the router to a computer to re-configure the router

Dec 17, 2009 | Arris WR850G Router (DHWR850G)

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Opening NAT for xboxlive with WR850G Motorola Route, I have enabled the ''NAT'' option but the I still don't see the problem. My friend lives in the U.K (United Kingdom) and I live in Canada and we cannot...


Do you have a DMZ on this router. If you turn on the DMZ and set your ip address for the xbox as your DMZ it may/may not work, but it is worth a shot. What that does is open up anything going to your xbox 360 so there should be no firewall between the router and the xbox.

Oct 24, 2009 | Arris Wireless G Broadband Router (wr850g)

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My router won't connect


check the wireless switch in your laptop if it's on or not.

Aug 15, 2009 | Arris Wireless G Broadband Router (wr850g)

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I need to change the channel on the router


Go to 192.168.1.1, or 192.168.1.2, or 192.168.2.2 to get to your configuration, and change the channal. Also, try changing the SSID.

Jul 03, 2009 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Connecting to the wireless router


You would have to consult your Motorola wireless router support

Have you tried this link ?

http://broadband.motorola.com/consumers/support/default.asp?supportSection=CableModems

Jan 18, 2009 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Our internet went down for several hours (it was an area-wide problem with our server). Once the internet came back up, my motorola 850G router will not work. I have reset the router, but the modem light...


(It worked for me for WR850G, when I had a similar issue. However, don't know how your connection is setup.)

1. Switch-off the ISP modem that connects to the router
2. Switch off the wireless router
3. Now switch on the ISP modem
4. Switch on the wireless router


Regards,
Warija

Dec 22, 2008 | Arris Wireless G Broadband Router (wr850g)

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Cant get motorola wr850g to see time warner cable modem


I had same problem and what i did is i restarted the device and i installed it to the cp again you probably did something wrong

Aug 14, 2008 | Arris Wireless G Broadband Router (wr850g)

1 Answer

Connecting to internet


i am connected and signal strength is strong but i still cannot get on the interned (time-warner cable)
"dsl server error"

Aug 06, 2008 | Arris Wireless G Broadband Router (wr850g)

1 Answer

MTU settings


All of the documentation and firmware updates for Motorola's discontinued products are available in their Discontinued Products section which is here:
http://broadband.motorola.com/consumers/support/default.asp?supportSection=DiscontinuedProducts
Hope this helps. Otherwise repost with specifics and I will activate my second brain cell for your service:) Steve Medley

Jun 24, 2008 | Arris WR850G Router (DHWR850G)

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