Question about Viking VCBB363L Bottom Freezer Refrigerator
This is one of many problems with this fridge. 3 neighbors also having various problems with same model.
This time alarm came on at 0400 and fridge thawed out. Fans inside blowing warm air. Orange high temp light on...duh.
Called Viking in Mississippi and they offered no help but service numbers in my area. I told them I live in Seattle and it is too early for that...no help.
I am not impressed with this Viking fridge at all. Retail $6,700.00...horrible product for that kind of money.
I read manual...weak with no help at all for this problem in troubleshooting.
I want to know honestly is this fridge line a poor product or do I have a unit that just seems to have a lot of problems.
Phew...I am very frustrated, give me a Maytag or GE, something reliable.
I am not sure if I have the same model, but the VIKING fridge that I purchased in Chicago is a stainless steel bottom freezer design that is horrible. I paid alot for it and it looks great on the outside - like a pretty girl that has nothing to say.....The alarm goes off constantly and tonight the freezer wasn't working! This thing is not even 5 years old and my GE fridge in the basement that I use to store drinks for the pool and things that I don't want to spoil is probably 40 years old (I got it from my parents and has NEVER been a problem). What is up VIKING? Where are your engineers??
Posted on Sep 16, 2008
Not sure if you had this resolved, but if 3 of your neighbours have the same issue, then rather than the unit being at fault maybe you should have the voltage in the street checked.
If you have a low voltage, not sure exactly but in the 110V area, then the compressor will not start and unit will thus defrost. The fact that you are getting the alarm at 4am would indicate that problem is in te evening as it has to be at 15 or above for over 2 hrs before the alarm sounds
Posted on Mar 05, 2009
a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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