Question about HP DesignJet 500 InkJet Printer

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White lines every 5 cm. of printing. - HP DesignJet 500 InkJet Printer

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The print head needs cleaning, check your manual for instructions.

Posted on Dec 29, 2010

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Posted on Jan 02, 2017

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try to clean the laserwindows of the printer.

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1. Switch off the printer and remove the toner.
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4. If you are getting the same problem, please replace a new toner

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I HAVE TWO PRINTER ONE EPSON EPL 5900L AND 0NE ACULASER C1100.BOTH ARE GETING A PROBLEM THAT IS ON MY LEFT HAND WHEN WE PRINT THERE IS A A WHITE LINE SAY 5 CM FROM THE LEFT PAGE TO THE MIDDLE .PLEASE HOW...


Hi
Check to see if there is a corresponding mark on the drum / photo conductor unit.Sometimes this could be glue / residue from labels or envelopes.
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- remove all cartridges
- clean all leaked powder on the cartrtidges and inside the 4 cartridge compartiments with a vacuum cleaner
(don't touch the powdered roll on the cartridge!)

- deep inside the printer you will see a glass-strip. You have to clean this strip carefully. Because of powder, that has leaked from the cartridges, the laser-beam is dimmed. This causes the white streak you mentioned!

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