Have a sirius starmate 5.have tried new dock,new home dock,and new antennas."antenna not detected"appears on screen.can get signal if I push reciever down,or move it on dock;but will not maintain signal.can this be fixed?reciever only used about 6 mos.

Is it "Aquiring Signal" or "Antenna Not Detected"? It could be the antenna, the dock, or the radio itself. For whatever reason, the Sportster 5 seems more fragile in the dock connections. TSS Radio has a repair guy who can fix this issue. You can reach him via email at [email protected]

If the screen is dim, then try a new antenna. Dim screen = shorted antenna connection. If that doesn't solve it, sell it for parts on eBay, you'll get like $5-$20 depending on if it's subscribed.

The problem is likely the actual connection inside the Starmate. It sounds like you have tried alternate antennas, which can only mean the unit itself has an issue. What has likely happened is the antenna jack inside the radio has come loose and is no longer making a connection, in which case it could be repairable. Otherwise there are plenty of other 12v Sirius receivers compatible with the same connections if you are looking to replace the head unit.

The antenna that needs to be replace!

http://satelliteradiofix.com

Check the antenna's connector for your car based antenna. Sometimes the little finger tabs need to be gently pushed back towards the center to make a better connection. Be careful not to move them more than a precision screwdrive blade's width or you might snap it off.

This typicall represents a failed antenna with either a loose connection or failed wire to the antenna. The "Acquiring Signal" indicates the receiver is trying to locate and decipher a signal from a sattelite. THe antenna is your first diagnostic. After that the receiver is the culprit. When your receiver is Activated or Authorized it is given a "key" to decipher the sattelite signals If it loses the "key" you can try and have Sirius reinitialize by contacting support. If they cannot send the signal and get the proper "Key" loaded its a defect in the receiver functionality.

Try replacing the antenna with a new one. There could be something going on with the wiring in there.

try a new antenna...they go bad...

With the antenna plugged in, it may take a minute to aquire the signal. If it takes more than a minute there is a problem with the antenna or the reciever.

Satellite radio antennas do tend to fail sometimes. In the early days of Sirius/XM they were made a lot better, but now I've had problems with them a lot more frequently. If the antenna is plugged in securely and it still shows the 'antenna' error code, you most likely need to replace your antenna. It is possible that something else along the antenna signal path is causing your problem - Sometimes the antenna connections in the dock or the receiver itself can cause the issue, but most likely it is the antenna.