Question about Toshiba Satellite M115-S1061 Notebook

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My Daughter has a Toshiba Satellite # S1061 where the CD/DVD drive does not work and error Code 39. Not sure how to restore the drivers since the CD/DVD drive does not work.

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"Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
The way to solve this kinda issue is to reinstall the operation system and during installation the driver will be automatically installed for this device ..
Use a recovery partition if you have one ...(most newly laptops came with such partition ...and the way to engage it is to press the F 11 on start like when you get to BIOS ..but this time will show the boot menu ...and choose the recovery partition ..)
Be sure you save all important files from the C drive .. into another partition including the files from My document ..cause on re-installation C partition is usually deleted and formatted..
If you do not have a recovery partition will need a bootable cd with a operation system installation on it ...and after you set the boot order in bios to boot first from cd ..(save settings with F10 after ) ..insert the disk into the laptop and restart ...confirm booting from cd and follow the installation instructions..

Posted on Dec 29, 2010

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