Question about HP LaserJet 2840 Printer

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I put the wrong cartridge in the wrong color slot. It won't rotate and let me change it. How do I get it out to correct it?

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Try to unplug the unit for 30 minutes and if there is a backup battery remove it also, it is a long shot but it might work.

Posted on Dec 29, 2010

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CP1025 Stuck laser cartridge


Hello,

Please start to remove all the other cartridges and check for the paper pieces in the cartridge slots. And then retry remove the cartridge that was not pulling out.

If issue persists, please call HP Tech Support for further assistance.

Jan 18, 2013 | HEWLETT-PACKARD CP1025nw Laser Printer

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I have a lexmark zz printer i think i installed the ink in the wrong slots .does the black and color have to go in a certain slot? thanks


Yes, i've not yet seen a printer intelligent enough to tell which colour you have put in which slot. So you should always put your new cartridges back in the same slots as the old ones. If you've not turned it back on yet, pull the cartridges out and put them back in the correct positions. There should be some text inside the printer telling you which ones go where. It might get a bit messy though!

Thanks
Moza805

Aug 30, 2011 | Lexmark Z515M InkJet Printer

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I have a HP Color Laserjet 2025. I recently replaced the color cartridges and when I tried to replace the black toner cartridge I got the message - "remove the shipping lock on the black toner...


My suggestion is to put the 2 cartridges next to each other and look at them as closely as you can. There has to be a difference between the one that works and the ones that give the error.
Something that just occurred to me. Check the slot where the black cartridge sits. Check it for something that could have fallen off the original cartridge and is wedged in the slot. Compare the slot with another cartridges slot.
Because one cartridge works and others don't, it tells me it's a physical(hardware) problem not electrical.

Jul 07, 2011 | Office Equipment & Supplies

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I have a Konica Minolta Magicolor 1650en. When replacing color toner, I managed to install magenta and yellow, following menu prompts, but when I try to install Cyan, the cartridge doesn't...


I had a similar problem in that after changing one of the cartridges (I bought a whole set), the message "cannot rotate cartridge" appeared. I tried pressing the cartridge in more firmly and may have caused the carousel to rotate a little in the process. I cycled the power which seemed to clear the error message and allowed me to select the next cartridge to change, but upon opening the door to change it, was unable to remove the old one as it was positioned a little too high. I eventually cleared the problem by manually rotating the carousel by pressing in and holding the carousel release (see arrow) mmgazette.jpgwhile rotating the carousel downward slightly, to line the cartridge up as it appears in this picture. Then powered it back up and was able to do the normal cartridge replacement procedure for the remaining cartridges without further error messages.

Jun 11, 2011 | Computers & Internet

1 Answer

My HPLJ3500 Color Printer wont print black even tho we just put in a new cartridge. Prints magenta, cyan, yellow, but no black. HELP!


Run the PQ troubleshooting diagnostic.
See if the black is printing.
If not, run the Disable Cartridge check. This will allow you print with only one cartridge in the printer. Take out all the cartridges. Put the black in another slot and put the cyan in the black slot(the top). Print the config page. If the black is printing, is the cyan printing. If black isn't printing the cartridge is bad. If black is printing and cyan isn't something is wrong with the printer. If they are both printing put them back in the correct locations along with the other two colors. It isn't the printer.

Jan 11, 2011 | HP Color Laserjet 3550 Printer

1 Answer

Whenever I print color, entire page comes out blue. I have replaced the cyan cartridge (twice) and the Laser Transfer Kit. Sometimes there are thick blue streaks in addition to the overall blue color. What...


Run the "disable cartridge check"
It will be in the Diagnostics.
Once you start the test, you can remove all the cartridges. Put the cyan in the black cartridge slot.
print a config page. If it is all blue, you have another bad cartridge. If it prints correctly(minus the other colors)...continue
Now put the magenta in the cyan cartridge slot. Print the config page again. If you have red all over the page, you have a problem with the slot itself.
Press the STOP button and then select EXIT diagnostics. Put the cartridges back where they all go and run CALIBRATION more than once.
Select/menus/down arrow/configure devce/select configure device
Down arrow/print quality/seect print quality
Down arrow/ calibrate now. Select it and wait.

Oct 25, 2010 | HP Color Laserjet 3550 Printer

1 Answer

How do you remove toner cartridge from a Dell 3010cn color laser printer correctly.appears to be stuck trying to remove


This is how to Install or replace the Toner Cartridge.

Install or replace the toner cartridge while the printer is on (if the power is not on, the cartridge carrier does not rotate).

1. After confirming the Insert Yellow Toner(Y) message, open the front door.

2. Hold the tape on the protective cover and pull it forward to remove the cover from each cartridge slot.


NOTE: You need to remove the protective cover only the first time that you install the toner.
NOTE: Dispose of the protective cover after you remove it.
NOTE: The protective cover is attached to each toner cartridge mount.

3. Make sure the color of the toner cartridge matches the slot on the toner cartridge carrier. The order is Y, M, C, K. Gently shake the cartridge to distribute the toner evenly.

4. Lift the tab up 90 degrees and pull the toner seal straight off, keeping it parallel with the toner cartridge.

5. To insert the toner cartridges, align the arrows on the cartridge with the corresponding arrows on the printer. Guide the cartridge in until it snaps into place and then push down the handhold to lock the cartridge in place.

6. Close the front door.


NOTE: Make sure the toner cartridge is installed correctly. Otherwise, the front door cannot close firmly.

7. The toner cartridge carrier rotates to the next empty slot. When the color of the newly inserted cartridge appears on the display, followed by the Insert message, insert the next toner cartridge.

8. Repeat steps 1 through 7 when inserting the remaining cartridges.
Cheers!!

Apr 21, 2009 | Dell 3010cn Laser Printer

1 Answer

Color cartridge stuck


PULL AND THEN CLEAN THE SLOT WITH RUBBING ALCOHOL TO GET THE COLOR OFF THE BLACK SIDE. REMEMBER TO UNPLUG WHILE CLEANING. THEN CLEAN THE CARTRIDGE WITH ALCOHOL TOO. THEN PUT BACK IN RIGHT PLACE AND YOU SHOULD BE GOOD TO GO. IT MAY TAKE SOME FORCE TO GET IT OUT. BUT REALLY NO CHOICE NOW. HAPPY NEW YEAR TO YOU.

Jan 06, 2009 | HP LaserJet 1300 Printer

1 Answer

Wrong cartridge?


Doubled check the cartridge numbers and that they match what is on the printer. If no match get correct ones.

Oct 24, 2008 | HP PSC 1410v All-in-One Printer

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