Question about LG 26.0 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Titanium

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Control panel doesn't respond to attempted changes. Is set for water, but not will dispense?

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At first glance, the control board, touchpad, or water valve could be bad. If you go to the following
web page, you might get diagrams and parts lists to help you deal with this:
http://www.appliancepartspros.com/
Make sure water is getting to the door valve, and isn't freezing in the supply line for another reason.
Since valves are cheaper, it would be a good place to start, and you have to measure the voltage to it to determine if the control board is working properly. The following site shows how to check the water valve:
http://www.wonderhowto.com/how-to-install-ice-maker-water-dispenser-valve-248899/

The news isn't good about LG Support, as the following web blog attests:
http://www.refrigeratorpro.com/i-am-a-repair-technician-having-trouble-with-lg-customer-support-fixing-lg-french-door-refrigerator-model-lfx25960st.html
Hopefully, you will figure this out without their support, however, as a last resort, you might contact them:
http://www.lg.com/us/support/product/support-product.jsp
Good luck, and hope this helps.

Posted on Dec 29, 2010

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