Question about HP DeskJet 5150 InkJet Printer

1 Answer

Ink system failure - HP DeskJet 5150 InkJet Printer

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • HP Master
  • 4,338 Answers

  • Disconnect the Universal Serial Bus (USB) cable from the back of the product, but leave the product turned on.
  • Open the cover of the product and remove the print cartridges.
  • Close the cover and wait for the Insert Ink Cartridges message to display.
  • Disconnect the power cord from the back of the product and the wall socket, then wait for one minute.
  • Reconnect the power cord. If the product does not automatically turn on, press the Power button.
  • Open the cover and reinsert the print cartridges.
  • Close the cover. If prompted, print a calibration page.
  • Print a Self Test to verify product is functional.
  • Reconnect the USB cable, and try to print from the computer.
  • If the error is still there continue reading...
1. Get the unit into the "Support Menu" by following the steps below
A. - Press and hold the "*" key.
B. - Press the "#" key and release both keys.
Display should say "Enter Special Key Combo"
C. - Press and release in sequence the "1", "2" and "3" buttons.
Display should say "Support" and display the FW rev (something like R0631R)
2. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)
3. Press and release the "OK" button.
4. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",
5. Press and release the "OK" button.
6. Display should say "Hardware failure status: Clear. Press OK to clear".
7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".
8. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.
9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.
10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer
11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.
12. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.
13. To verify printer functionality print a SELF TEST PAGE. If SELF TEST prints, then printer is ready for use or Software Installation.
14. If the error is still there, or reoccurs replace the unit

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 28, 2010

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

2 Answers

Ink failure ink system failure error oxc 18a0001


Hello,

The "ink system failure" error is caused by air in the ink feed tubes. We have 2 articles posted on our web site giving step by step guides to purging the air from the tubes and clearing the error. You can find the articles at: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/

I hope this helps, if so please rate our solution.

Buddy
Corporate Computer
www.ccl-la.com

Mar 03, 2010 | HP Photosmart C8180 InkJet Printer

1 Answer

Ink system failure error Oxc18a0306


Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

Dec 20, 2008 | HP Photosmart C5180 All-In-One InkJet...

1 Answer

Ink system failure Error: 0x05d1281


Ink system failures is a very serious problem on HP printer systems. Ifyou have this problem you should be ready to replace your printer.However there are still troubleshooting steps that you can do to try toresolve this problem. try this Ink System Failure Trouble shooting guide.

Dec 14, 2008 | HP Photosmart C7180 All-In-One InkJet...

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

3 Answers

HP photosmart 6188 Ink Failiure System


Not sure how to help you. Ink failure I would think is cartridge failure. Are you original virgin cartridges or refills? I need the actual error message that the printer is giving.

Nov 14, 2008 | HP Photosmart C5180 All-In-One InkJet...

2 Answers

Ink system failure


HP Photosmart C7180 will not accept new '02' yellow ink cartridge and repeatedly states 'printer does not have enough ink to ensure printer health. The empty ink cartridge must be replaced to resume.' This is the 2nd HP '02'yellow I've bought and it continues to say the same.

Sep 06, 2008 | HP Photosmart C7180 All-In-One InkJet...

3 Answers

HP Photosmart c7180: "Ink System Failure" error code Oxc18a0306


I get the ink system failure message on my hp c7180 as well as an error code of oxc18a0306.

Aug 24, 2008 | HP Photosmart D7160 InkJet Printer

2 Answers

Ink system failure


You can find a reset for the HP ink system failure at: http://www.inkbank.com.au/webcontent21.htm
It is for HP C7180 model, but might work with yours too...

cheers L.C.

Mar 13, 2008 | HP Photosmart 8250 InkJet Printer

Not finding what you are looking for?
HP DeskJet 5150 InkJet Printer Logo

144 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Seeker5211
Seeker5211

Level 3 Expert

1089 Answers

kakima

Level 3 Expert

102366 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...