Full colour page print has faded lines printed through the work
I have an Epson Aculaser CX11N, i purchased a photoconductor unit about 5000 copies ago. When i now try to print a full colour page there are 2 faded lines going through the print. One in the centre and one on the edge.
Do i require a new photoconductor unit? It shows that it is only half used.
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Oh-ho! The coloured spots are what is known as "traffic lights". To be sure these are the symptoms: You will have a black spot then a slightly larger gap then the three colours regularly spaced, the pattern will repeat every 150mm or so. If you print a black only page then only the black dot will appear, print with any colours and all four dots will be printed. It is caused by a tiny/slight scratch on the photoconductor (PCU) drum (usually caused by mishandling, a loose or foreign object inside the printer or even trying to print on stapled paper!). Polishing the drum using a very soft dry cloth can often help to get rid of the scratch, but remember to keep it away from any bright light as this will damage the sensitivity of the drum. The traffic lights will be in line with the scratch so concentrate your efforts in that area. Also, while the PCU is out, take a good look inside the printer for any loose or protruding objects, rotate the toner cartridges from above with the front cover closed (opening the front locks the cartridge carousel in position). I sincerely hope this helps as the only other remedy is to replace the PCU with a new one.
The photoconductor (PCU) is used whenever you print anything. They should last between 10,000 copies (colour) and 20,000 copies (black only), so roughly 15,000 pages. If yours is going through them quicker it could indicate that there is a problem, try giving Epson Customer support a call and ask for advice.
The reset chip will not provide you with a long term solution to your problem. The photoconductor unit is now full of waste toner and the photoconductive drum, prime charge roller and wiper blade are all worn, this is the cause of the message. Your only real and the correct solution is to replace the Photoconductor unit with a new one. Remember that this is part of the consumable set for this printer and is therefor costed in as part of the cost per page.
Should you proceed with the replacement chip, you will be opening yourself to deminishing quality print and eventual failure of the unit.
the photoconductor unit may need replacing ? have you given your printer a service ? clean out all the dust from your unit making sure you dont touch the conductor unit do the best you can and try it again ok making sure the wast collector is empty too thanks
no this is not a photoconductor problem. your fuser unit is faulty, it is not getting up to the correct temprature to "fuse" the toner to the paper hence why you are able towipe the toner from the page.
Hope this helps