Question about HP DeskJet 810c InkJet Printer

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Doesn't pick up the papaer to print - HP DeskJet 810c InkJet Printer

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There are two possibilities that I can think of. One, there is something preventing the paper from being "picked" or two, the paper is not in the right location. Remove the paper and look for foreign objects or a paper wad stuck in the paper path. You might need a flashlight to see. Also the back panel is removable to get a better look.

Check that the paper is inserted all the way into the paper tray and that the paper tray is inserted fully into the printer. The 8.5 x 11 paper should be about one inch from the forward edge of the tray and the tray should be within about 1.5 inches of the upper tray's forward edge. The side stops should be within an 1/8 of an inch of the side walls on the printer's chute.

If the printer has been used a lot, the pinch rollers might be worn out, but that would be unusual.

Posted on Mar 16, 2011

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