Question about HP Wireless Optical Mouse
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Posted on Jan 02, 2017
SOURCE: I just bought my mouse
Sometimes if you have the optical mouse on Black pads, that can be a problem. Sounds as you have the battery in right, Have you tried rolling the wheel, to make sure it isn't out of sight? Now if you had to install software for the mouse. Take out the receiver, (USB part) then uninstall the software. Then restart your computer, then if you have the software, run it, I wouldn't put the USB part in until it tells you to, then leave it , you may also want to try a different USB port this time. Reinstall follow directions, it should work. Hope this will help you,
Posted on Jun 02, 2011
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make sure that the right type of mouse is selected it will be in the hardware tab or
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you will have options to update driver,rollback driver or uninstall and under hardware you can troubleshoot
hope this helps
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