Question about Epson LQ-590 Matrix Printer

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Epson LQ-590 Matrix Printer Paper feed Problem

As soon as the paper touches the sensor the rollers starts reverse feeding that is paper out insted of loading

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  • Anonymous Mar 23, 2014

    does not feed paper correctly, when loading paper on enters part way

  • Anonymous Mar 24, 2014

    I keep getting an error message that the printer is out of paper or that the paper is loaded incorrectly.

  • Anonymous Mar 25, 2014

    Don't feed any kind of paper at all

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  • 150 Answers

Assuming that you are feeding the paper into the correct end of the printer :), it seems that the printer is defective, but

First unplug the printer from the wall, wait a few minutes,
and see if it resets. If that does not work, read on.

  1. Printer rollers (and sometimes head movements as well)
    are controlled by "Stepping Motors"

    Unlike an ordinary DC motor with two wires, that spins
    clockwise or counter clockwise depending on the voltage
    polarity,

    a stepping motor contains several pairs of wires, that
    are pulsed in a controlled sequence, causing the motor
    to spin in precise angular steps. Depending on the
    number of wire pairs (poles) and internal gears, the
    stepping motor can have a resolution as course as
    90 degrees, and as fine as 0.05 degrees per step,
    depending on the cost and applications.

    Linear stepping motors can even move an object in
    a straight line.

    The benefit of these stepping motors is that, unlike a
    linear servo motor, they do not need complex positional
    feed-back for precise control, they simply step as many
    times as you tell them to. Four steps left, two steps back
    .... etc.

  2. These stepping motors are in turn driven by semiconductor switches (transistors) which are
    ultimately controlled by a central processor within the printer.

    Depending on the printer model, and how sophisticated
    the printer's internal processor is, the paper and head
    movements can be either automatically controlled by
    SOFTWARE (firmware) within the printer itself, or by the device drivers installed in Windows.

    The more self-sufficient the printer is, of course, the less
    hassle and CPU overhead on your PC.

  3. When any of the components within this chain of command fail, the stepping motor will move incorrectly:

    a) Skip steps
    b) Get stuck
    c) Oscillate back and forth
    d) Spin backwards.

  4. The causes could be:

    a) One bad wire in the ribbon connecting the motor
    to its controller board.

    b) Bad motor driver transistor: Open or shorted.

    c) Bad data line from the printer's internal control
    processor to the driver transistor array.

    d) Bad processor chip, memory or firmware within
    the printer, e.g. a burned out register or firmware
    memory location.

    e) Defective internal power supply, causing everything
    else to malfunction.

    f) Bad paper position sensor

    d) Crashed control program, which is probably the
    only thing that is fixable:

    i) unplug the printer from the wall socket, wait a
    few minutes, and see if it resets.

  5. It is also remotely (theoretically) possible, that
    the Window drivers are corrupt but this is very unlikely.

  6. If you are fairly brave and want to take the printer apart, and have some electronics knowledge and a few basic instruments, probe the roller drive motor wires, and see what gives. Is one wire stuck consistently low or high ?

    Is one of the motor windings open or shorted ?

    Is one of the driver transistors fried ?

    This very much depends on your level of skill, and the test equipment you have to work with. If you don't have a decent oscilloscope you will not get far. Without a digital multimeter you will not get anywhere at all.
Also do not forget that printers are dirt cheap, less than the ink when it runs out, so this may not be worth your time and effort.

Call the manufacturer, scream blue murder, accuse them of setting your house on fire and giving your dog diarrhea ....

and see if they will send you a freebee.

Hope this explains it.
Please rate my answers.

Martin


Posted on Jul 18, 2008

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1 Answer

Paper Jam. It starts printing and stops half way through its print cycle, says paper jam, in fact their is no jam.


check if this is happening from all trays... if such clean the paper feed rollers... if still happening clean any other rollers in paper path... if still happening then you have a bad sensor that keeps tripping at the wrong time... but more than likely this is only occuring with one tray... clean your feed rollers and it should be ok... still not ok... then replace feed rollers... there is also the possibility that your fuser is shot... your can tell if your fuser is shot if... when you put your hand near it... it doesn't feel like it could burn you... if you can actually get to touch it and its cool to the touch... then you got a bad fuser...

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is thera paper jam sensor wigle paper in and out unplug unit from wall 2 min ten back in hit sensor with paper hit reset on unit

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My canon printer/copier does not feed paper in machine. makes all the sound but wont feed. help


1. Try cleaning the paper feed rollers

Instructions how to clean the paper feed rollers.
If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:
  1. Open the Printers folder.

    - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.

    - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'

    - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'

    - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
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  3. Click the 'Maintenance' tab and click 'Roller Cleaning'.

    Remove all sheets of paper from the rear tray, then click 'OK'.
  4. Confirm the message, and click 'OK'.
    Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
  5. Confirm the message, and click 'OK'.

    After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


  6. Confirm the message, and click 'OK'.

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Roller Cleaning is completed.

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1 Answer

Not grabing paper to print Seem as though the roller feed is not


This will happens when the paper feeder sensor fails. Due to this when give any print or copy it wont feeds the paper you may get the error please load the paper. For this you need to contact HP Customer Support for a service if it is under warranty.
Thanks & Regards Nandu :)

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5300 won't load 8 1/2x 11 photo-weight paper.


''grabber'' roller out of work sometimes, you may try
1) there is a input paper sensor around roller, the roller out of runing if the sensor is not senitive enough or sensor switch dirty,
clean the sensor as you can find it,
2) Lighter-weight paper feeds and prints fine, which means this paper input sensor works ok, but you need to make sure they are same paper input sensor,.
3) the paper surface bright and the roller worn could be cause paper feed fail, you need clean the roller anyway. still not fixed, you need to adjust the roller pressure by increase the spring force.`

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1 Answer

Paper won't load. and Stops printing before it can start.


Try turning the paper around. Some times the corners of the paper get slightly bent and the paper wont load.If turning the paper around does not work, switch your paper. Hope this helps.

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On a Canon MP 460 printer, the paper will not feed in straight causing constant paper jams.


If the paper feed roller is dirty, paper is not fed properly because the paper feed roller slips. Cleaning the paper feed roller could resolve the paper feeding problem. Please follow the instructions below to clean the Paper Feed Rollers directly from the unit.Caution: Since the cleaning process wears down the paper feed roller, perform this procedure only when necessary and no more than three (3) times.
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  2. Press the <Menu> button.

    mp460_copymenu.gif

  3. Use the right / left cursor button to select [Maintenance/settings], then press <OK>.

    mp460_maintenancesettings.gif

  4. Use the right / left cursor button to select [Maintenance], then press <OK>.

  5. Perform the paper feed roller cleaning three times.
    1. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    2. When prompted to start roller cleaning, use the up / down cursor button to select [Yes], then press <OK>. (The paper feed roller cleaning starts.)

  6. Check if the paper feed roller cleaning procedure resolved the issue.
    1. Load a sheet of letter-sized plain paper in the ASF and open the paper output tray.
    2. Use the up / down cursor button to select [Roller cleaning], then press <OK>.

      mp450_rollercleaning.gif
    3. Use the up / down cursor button to select [Yes], then press the OK button. (Paper will be fed.)

  7. If paper is not fed properly, repeat step 6 up to three times.

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1 Answer

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Hi,

I'm here to FIX your problem. I don't want to be helpful. I want to FIX your problem. If you will work with me, I will work with you until this is FIXED.

The paper not loading from one side is a problem with the pickup and feed roller on one side. This happens when rollers dry out and actually shrink as a result.

To resolve this, all we need to do is 'rehydrate' the rollers. There are solutions you can buy to do this and maybe it will come to that with yours. But, I've used this method below for years of working on Ink Jets since they first came out in 92.

Remove all paper.
Get a clean sponge and dampen it fairly well.
Now, you will want to repeatedly press the Paper Feed button while holding the damp sponge firmly against the pickup and feed rollers you can see while looking down your paper tray of your printer. You should be able to see these rollers quite easily.

The trick is to keep damping the sponge and pressing it against the rollers while pressing Paper Feed a lot of times. How many times? Well, this varies. But you will want to do this at least a dozen times on each side of the pickup rollers to start with.

Once, you are done with this initial attempt, you will want to give the rollers a chance for their surface to dry to the touch. Then, insert a full load of paper and press Paper Feed and see if your printer loads the paper correctly. If it attempts to load and does so better than before but does not quite finish, pull the paper out, its okay to do this, and rehydrate the rollers some more until the paper feed works as expected.

Let me know how this works out for you. I can direct you to a vendor on the internet to buy some roller rejuvenator later if its actually needed. I have found that you can do this trick with the damp sponge on an as needed basis from time to time and achieve the same result.

If, however this does not make any difference in your printers ability to pick up and feed paper then you have a mechanical problem and if under warranty you'll want Epson to fix it. If not under warranty you could have Epson fix it but you'd probably be better off getting a replacement. You will have to decided on that once Epson quotes a price to repair and replace the damaged parts.

Please use the comment text area below to communicate with me and ask any questions to explain something or ask a further question. I will receive an email alert and will get back with you as soon as I am able. This will depend on our time zone differences.

Regards,
Worldvet

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PRINTING PROBLEMS


With all due respect to "sanjeevverma", solution #1 is nonsense; the Brother HL-5250DN paper tray is self-centering; in other words, there is only ONE position for the paper to sit in the tray ... the PROPER position (centered BTW); let's break it down:

paper not feeding correctly - if lollydoll is talking about the wrinkling, this a known problem with this print engine with no real solution; the feed mechanism design is extremely sensative to the moisture content of the paper (ie, if the printer is being used anywhere but a temperature and humidty controlled office -- good luck); thicker paper (eg, 24 pound paper - ask the Staples guy) may solve the problem if the temperature and humidity in your house isn't too far off the office norm (72°F and 50% R.H.); two items tucked in the corners of the manual (but not talked about by their tech support staff) are (1) paper path pressure release levers in the back (they are blue - check the manual to see how they work), and (2) there is a "thin" setting for the paper type on the printer's properties window; it has helped a little at my house; the only real solution is to print at least three copies of your documents; apparently getting the fuser up to temperature is key to getting non-wrinkled printouts.

paper doesn't feed at all - the roller at the front of the paper tray must be incredibly contaminated; use DENATURED ALCOHOL and cotton swabs to clean the roller and the other parts it touches; you can unplug the printer if you're worried about it

printing when no paper is present - BAD! this means either (1) there is a scrap of paper torn off and blocking the sensor - which is unlikely because the print-time diagnostics would catch that the sensor does not "cycle" when the paper supposedly passes through, or (2) the sensor is defective - in which case toss the printer and buy an H-P (spend at least $300, eh!)

don't get me wrong ... I LOVE my HL-5250DN (although I hate wasting all that paper and toner) ... but my first three lasers were HP's and they NEVER wrinkled or tore my paper ... I bought the Brother because it was twice as fast and printed duplex for half the money of the HP ... now I'll pay the difference in paper and toner but "c'est la vie"

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