Question about Microsoft Xbox 360 Console

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My xbox is not reading any of my discs. it tells me to open the disc tray clean them then restart. the thing is all the discs i got are brand new! i tried my old one and they wont work either. it used to not have any trouble it has only been 12 or so hours since i played it. now it just makes this wierd beeping sound kind of like its skipping and then sometimes it wont even register that a disc is in there. it will read and then it will just say open tray.

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Call micrsoft for help:)

Posted on Dec 28, 2010

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XBOX 360 WILL NOT READ DISC SAYS OPEN TRAY


eject the game from the cd console if in the drive make sure your xbox is on warm it up take the disc if it is dirty run under warm water all over the silver side of the disc till dirt and debris gets completely removed after still holding the disc turn off the water and use scott SCOTT brand toilet paper the straight kind and use about four sheets to dry the disc or use a blow dryer, not preffered prefreably scot toilet paper after the disc is dry and warm very dry take your clean index finger and remove the rest of the debris off the disc and when the xbox says open tray let it say close tray close it see if it says read the disc if it says read the disc then it is not your laser or the laser needs to be blowed off with an air gun or compressed air. Get it to say close tray and itll close it self, wait ten seconds turn off the xbox turn it back on and go to my xbox mash play wait for it to read the disc. THE DISC WILL NOT WORK IF IT IS DIRTY I reccomend running it under warm water (let dry on both sides while still holding it properly) use a non scratch cloth to clean the disc preferablly scott toilet paper the smooth kind, after it is dry put the disc in the console if youve tried the disc try a brand new disc it might definately work after it says read if it says play the game then its the disc. If nothing happens like it dont say reading disc then your laser is cracked corrupted, or it has debris on it or is wett. Dont let your laser head get wet because i told you to run it under water make sure the disc is dry and completly free of scratches and smudges. WASH THE DISC WITHOUT SCRATCHING IT. Dont put a wet disc in your x box. Mash the hard drive button down and release mash reset to recycle the xbox green lights. Remove all the cords fromt the xbox wait two weeks or shorter, I waited a month or more before i played my game and it worked after I cleaned it twice one time and a month later i cleaned it without soap and used luke warm water.Remember Open tray, press buttom close tray closing automatically should say read reading reading disc then play if does not read the disc then its your laser. If its your laser and you are sure its your laser do not remove the hardrive or any screws they can tell youve botherd it because that will void your warranty. go to www.xbox.com/support its a pdf file print shipping label follow the steps to repair.

on Jun 13, 2010 | Video Game Consoles & Games

1 Answer

I Played COD Black Ops Two Days Ago And Now I'm Getting This Open Tray Error.. I Tired Blowing In It, Cleaning the Brand New Disc off It Reads It Sometimes and Then Says Open Tray... Help Me


I have the same preoblem with my 360. Try to take the disk out and power off the console. power it back on and let it start up without the disc inside. After this turn it off and restart the console. Put the disc in and it should start.

Its a problem with the sensor in the DVD drive of the console. You warranty may still cover it so if it continues I would call Microsoft at 188-4-my-xbox.

Dec 29, 2010 | Microsoft Xbox 360 Console

1 Answer

Open Tray


it might be because game eye need to be clean

Sep 11, 2009 | Microsoft Xbox 360 Console

1 Answer

When disc is in it reads open tray


My system did the same thing, my Xbox's DVD drive died. I had to call Microsoft to get it repaired.

Aug 06, 2009 | Microsoft Xbox 360 Console

1 Answer

Unreadable Disc says reading and then open tray


The easiest and most permanent fix would be to install a new drive. The process is simple and does not require alot of technical skill. Get your unit back up and running good for like fifty dollars or so.

May 30, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 doesn't play my games


it could be that u got **** like food in your x box360 open it up and clean it out put it back to gether and try it if this dose not work tell me at alexswierenga@yahoo.com ty

May 29, 2009 | Microsoft Xbox 360 Console

2 Answers

Wont play


same here when ever i put in a brand new game just opened into my brand new xbox it reads for 5 seconds and then says sorry please clean disc and it was clean brand new.

Jun 02, 2008 | Microsoft Xbox 360 Console

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