Question about Dell XPS M2010 Wireless Bluetooth Keyboard

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Dell xps m 1020 HD failed. New HD substituted. Works fine. Computer works, mouse works. [External UBS connected KB works.] The detachable KB that came with the computer, it does not work. On the KB: the three right lights flas blue. The 4th light (to the left of the three flashing lights, does not light up. John

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Hi.

After reinstalling the system on the new hard drive, ensure that all drivers are correctly installed and working. Go to device manager in control panel and ensure that no device has the yellow sign indicating device malfunction. Ensure that the Bluetooth installed in the computer is working. This is used to communicate with the keyboard.

Once you are sure that the bluetooth module is woriking follow the indications in the Dell document below. The indications are for XPS M2010. If you have a different model, contact DELL.

Here the service bulletin regarding your problem (for XPS M2010)

Posted on Dec 28, 2010

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