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Posted on Dec 28, 2010

We broke the tail rotor on the Jumbo RC Helicopter. It is the 5.8 diameter tail rotor. Please inform me how to order the part.

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  • Posted on Jan 18, 2011
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Hi munozcowan,

What you need to do is to use your email account to contact [email protected] and give them a description of your problem.

They are probably going to have you go to http://www.iwaveaudio.com/support.asp and fill out an RMA request which is just your address and the like.

I went through this and my RMA request was denied because I did not have a reciept to attach to the form as I had recieved the Copter as a gift.

I sent them another email saying that I just wanted a parts manual to order from but have not heard back from them.

Have Heart! it is my thought that if you do have a reciept, they may give you an address to send the machine to for repair or possibly send you a replacement.

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What you need to do is to use your email account to contact [email protected] and give them a description of your problem.

They are probably going to have you go to http://www.iwaveaudio.com/support.asp and fill out an RMA request which is just your address and the like.

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