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When connected to the computer ''click eject on the leapfrog connect application to disconnect is all it shows

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4 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

SOURCE: I boaght 2 Leapster Explorers.

Hi,
This issue is most probably being caused by an intermittent disconnection from the requesting host (your computer) to the file file server (website). You can either use a download manager to download your files so even if the "request" disconnects, the download manager can manage to resume the download once the connection gets back.
You can get a free download manager here: FlashGet Download Link
Click on "download the latest version" on the right hand side and install the software. Download the LeapFrog application using FlashGet.
Hope this works for you.

Posted on Jul 09, 2011

SOURCE: My grandson's leapster explorer displayed

Hi,
Seems that the console has experienced corruption on the unit, If the reformatting did not do anything to fix the problem then something is wrong with the unit, How long did your grandson have the unit? if it still in warranty better contact Leapfrog for further info possible they can have the unit serviced or replaced with the issue.
Leapfrog contact service
Troubleshooting guides
After checking most anything related to the issue it shows that the unit is most likely a lemon as they say busted, seems something has failed in the unit that may have caused it to malfunction, or it is possible that when it asked to be connected to the computer and when the updates was done possible it may have downloaded a corrupted file that can be a cause of the failure.
Call Leapfrog so they can check what happened during the download.
Here are Error Messages see the list and see more info what could have caused the issue.
Unless there is another way of resetting the unit

Posted on Sep 01, 2011

damneddle
  • 1607 Answers

SOURCE: I am trying to connect

The Eject button appears when a Leapster2 handheld is connected and turned on. When you have finished configuring the Leapster2 handheld and your child wants to play with it, you can click the Eject button to disconnect the device. Once ejected, a message will appear letting you know that it is safe to disconnect the Leapster2 handheld from the computer. It is not really a "button" but a picture of a green button which says "EJECT". It should be located on the upper right corner of your screen.

Posted on Oct 12, 2011

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3 Answers

Factory reset of leappad ultra


Download and install Leapfrog connect. If it doesn't download, there's an offline download option available. After installing it, connect your leappad ultra with the usb cable to the pc. power it on. it should get connected. If it doesn't maybe your anti virus software is blocking it. If this happens, go to your antivirus software settings and under firewall rules, select allow for leapfrog connect .exe. Then it should detect your leappad ultra. Go to left hand top corner , select My Products. Then select your leappad ultra. Then goto Settings on the right top corner and in the pop up, select Reset. It will take around 15 - 20 mins to reset it. All data will be erased.

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try downloading it on another system and transfer it to yours.

Aug 11, 2012 | LeapFrog Tag Reading System

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Having and issue with the audio download on the Leapfrog Tag system. I have Leapfrog Connect installed on my Mac. Audio for books previously downloaded and newly downloaded are not able to be put on pen. I...


Just got this from LeapFrog. Worked for me, although it toook a couple of attempts.
For Macs:

Please try downloading and running this tool and connect the Tag Reader when prompted:

http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg

For Windows machines:

1. Close the LeapFrog Connect application.
2. Double-click on this link http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe then click "Run."
3. Click "Unzip" to extract the files.
(You will be asked for a location to save the files. Save them to your Desktop or to another folder that you can easily find.)
4. After the files are extracted, find the "LeapFrogTagFixTool" folder on your Desktop (or where you saved the extracted files).
5. Open the folder and double-click the "TagFixTool.exe" file to open the LeapFrog Tag Repair Utility program.
6. Connect your Tag Reader to the computer. (Make sure your toy is powered on.)
7. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
8. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.

Jul 26, 2012 | Toys

1 Answer

I am trying to connect leapfrog leapstar to computer and follow application but when I connect usb with computer the leapstar says Please click "Eject button" Where is the eject button? I've...


The Eject button appears when a Leapster2 handheld is connected and turned on. When you have finished configuring the Leapster2 handheld and your child wants to play with it, you can click the Eject button to disconnect the device. Once ejected, a message will appear letting you know that it is safe to disconnect the Leapster2 handheld from the computer. It is not really a "button" but a picture of a green button which says "EJECT". It should be located on the upper right corner of your screen.

Sep 20, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

I have a LeapFrog My Pal Violet (and Scout). The have been personalized with my child's name and favorite "things". My question is: How do I reset or clear this personalized information...


Here you are. It took a while to find the instructions!

In addition, if you would like to delete the data on your device prior to recycling, open the LeapFrog Connect program, sync your device via USB to your computer, click on the product you would like to reset from the "My Products" screen, then under "Settings," select "Reset". If you have not downloaded LeapFrog Connect, please follow these instructions to do so.


eWaste

Aug 26, 2011 | LeapFrog My Pal Violet

1 Answer

When trying to download free starter game I get the messasge that my leapster2 is not connected, that I need to replace batteries or make sure I am using eject (which I have done everytime). How can I make...


Hi,
When you first time connected your Leapster 2 to your PC using LeapFrog Connect, first of all, the software need to be updated both on the PC and in the console. It will takes times for at least 10-20 mins for it to complete the update. You have to wait until the status show "connected".
Sometimes, it will takes longer. So, what I did before is uninstall the LeapFrog Connect and reinstall it. It works perfect after that. Hope it helps.

BTW, you can get more downloadable games for your Leapster 2 here:
leapster-2.blogspot.com

Jun 28, 2011 | LeapFrog Leapster 2 Learning System

1 Answer

My diji needs a tune up


click "eject" on the leapfrog connect application to safely disconnect

Jan 10, 2011 | LeapFrog Custom Learning Didj Racing -...

1 Answer

Hi what does error code #1096 fault detail null mean?


Thanks for using Fixia.

Please try below instructions if they help .

You will want to use the LeapFrog Connect Tag Fixing Tool to see if you can resolve the issue. The instructions for Mac, and PC are listed below:
PC instructions:
1. Begin with LeapFrog Connect closed
2. Click here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.exe for the download executable file.
3. A File Download box should pop up. Select "Run"
4. You will be prompted for a location to download the program to, you will see a message "Unzip to folder"
5. Click Browse and select your desktop as the location to save the folder
6. Click "Unzip"
7. This should create a folder on your desktop named "LeapFrogTagFixTool
8. On XP: Open the folder and double click on the TagFixTool to open
9. On Vista or Windows 7: Open the folder and right click on the TagFixTool and select "Run As Administrator"
10. Connect the Tag Reader or Tag Junior to the computer and turn it on
11. Click the button "Click once to fix your Tag Reader or Tag Junior"
12. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Mac instructions:
1. Download the LeapFrogTagFixTool.dmg and mount the image. File is located here: http://lfccontent.leapfrog.com/cs/tools/LeapFrogTagFixTool.dmg
2. Drag the FixIt application into your Applications folder.
3. Close the LeapFrog Connect application (if it is open.)
4. From the Applications folder, double-click the FixIt application file to open the LeapFrog Tag Repair Utility program.
5. Connect your Tag Reader or Tag Junior to the computer.
(Make sure your toy is powered on.)
6. To start the repair process, click the "Click once to fix your Tag Reader or Tag Junior" button.
7. Once the repair process is complete, follow steps printed on the screen to close the program and open LeapFrog Connect.
Note: Please be sure to be signed into your admin account and are connecting to a USB port directly on the computer, not a port on the keyboard or other hub.

Jul 02, 2010 | LeapFrog Tag Reading System

8 Answers

Problem with didj


QUICK Summary:
- Download and install "Leapfrog Connect" manually.
- Wipe/reset your DIDJ (maybe...)
- Install the free game.

LONG Summary:
Like most people here on the forums and question boards, the didj hung or failed to download the update: "Download failed. Please try again."
I found that the .EXE from the CD, created a folder in the C drive "C:\Program Files\LeapFrog\log", where the file name was "Sniffer_*date*_*time*.log" Example: Sniffer_090102_1916.log
In this log file, there were two references to the remote files it had to download (in the display window, it says 101 Mb. So the two files below add up to about that much):
http://download.leapfrog.com/leapfrogconnect/PC/didj/DidjPlugin.exe (78Mbs)
http://download.leapfrog.com/leapfrogconnect/PC/UPCInstaller.exe (25 Mbs)
The DidjPlugin.exe is the "Leapfrog Connect" installer, while "UPCInstaller.exe" is the free Jetpack Heroes game.

I cancelled the hung or timed out program launched from the CD, rebooted the PC, and then proceeded to download these two files manually.
After downloading these two files, I double-clicked each one. There was no dialog box or confirmation or license agreement page, destination folder, etc, etc, etc. This was a 'silent' installation, with
no prompts (save for the Windows security prompt: "Are you sure you want to run ...exe?"
I then proceeded to wipe the handheld (because it was stuck on "Downloading Update, please wait...).

Launch Leapfrog Connect:
1) Press the "Ctrl + Shift + R" keys in sequence and hold them down.
2) This should open a window that says "Connect the device you would like to reset".
3) Connect the Didj.
4) Eject the Didj when done.
5) Recreate your player profiles on the Didj and connect again.

I could be wrong, but wiping the didj did not erase the free game. I don't remember, but there was a point to sync the didj and then the game was there... Anyways...
After restarting the didj and creating a new profile, connecting to Leapfrog Connect, the didj should be good to go.

I do have a couple questions:
Why only have a small 5Mb self-extracting installer on the CD? Why not include the larger (75-78Mb) "Leapfrog Connect" on the CD?
Why not have the free game ALREADY installed on the didj? That way, when it comes out of the box brand new, you get to start playing right away...

Thomas

My (kids) PC specs: AMD Duron 1.2 Ghz, 768Mb RAM*
Windows XP, Service Pack 3

Dec 27, 2008 | LeapFrog Custom Learning Case

1 Answer

This screen will not move on Do not disconnect, after it was connected to computer using windows vista


if it shows this you must eject the ipod first...click on the little eject button beside your ipod in iTunes, or, go into my computer (in Windows), right click on your ipod icon, and click eject..hope this helps
it might also show up as an icon in your system tray (bottom right corner of your screen if you are running windows). It should say something like "click here to eject usb drive"..

Mar 16, 2008 | Apple iPod nano

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