Question about Amazon Kindle DX

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I have a Kindle DX. I turned it on today and it has a black page. How do I get it back to normal?

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Make sure that the kindle is fully charged. Plug your kindle into the wall charger, a yellow light will light up. When the yellow light turns green, your kindle is fully charged. Then try turning on your device. If the device still does not turn on, hold the power switch for 15 seconds, this will reboot the device.

Posted on Mar 01, 2011

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1 Answer

I sat on my kindle,can it be fixed?


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Feb 23, 2016 | Amazon Kindle DX 3rd Generation

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How can I tell which Kindle I have?


Press Home button to go to Main Menu.

then press Menu button, go to Settings>go to the 2nd page, and check the serial number.

Kindle 2: B002, B003
Kindle DX: B004, B005, B009
Kindle 4: B00E, B023, 9023
Kindle 5: B012
Kindle Keyboard: B006, B008, B00A
Kindle Paperwhite (2012): B024, B01B, B01C, B01D, B01F
Kindle Paperwhite (2013): B0D4 or 90D4
Kindle Touch: B00F, B010, B011
Kindle Fire (2011): D01E
Kindle Fire (2012): D026
Kindle Fire HD 7(2012): D025 and D059
Kindle Fire HD 7(2013): 00D3 and 00D2
Kindle Fire HD 8.9: B0C9, B0CA, B0CB, and B0CC
Kindle Fire HDX 7: D0FB, 00FB, 00FC, 0072, 00FD, 00FE, 0073, 006C, 006D, 006E
Kindle Fire HDX 8.9: 0018, 0057, 005E, 00F3, 0019, 0058, 007D, 007E, 007F

Sep 10, 2015 | Amazon Kindle 2

1 Answer

How do i change my passcode on a kindle e book reader


Did you forget the password used to unlock your Kindle? If so, you'll need to reset the device to gain access. By resetting, your Kindle will be restored to factory defaults, which means your registration information and content will be removed, and all settings will return to the defaults.

To reset a Kindle Fire 1st Generation:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field four times
3. You'll be prompted to reset your Kindle Fire. Tap "Ok reset"

To reset all other Kindle Fire models:
1. From the lock screen, slide the Unlock Bar from right to left
2. Use the keypad to enter characters into the password/PIN field five times.
3. When prompted to reset your Kindle Fire, tap "Reset"

To reset a Kindle 2nd Generation, Kindle Keyboard, or Kindle DX:
1. Slide and release the power switch to turn on the device or exit sleep mode
2. Enter "resetmykindle" in the password field and press the enter key on the key pad
3. Wait several minutes while your Kindle restarts

To reset a Kindle (5-way controller):
1. Press and release the power button to turn on the device or exit sleep mode
2. Select the keyboard key once on the password screen and enter "resetmykindle" in the password field, then select "Enter"

To reset a Kindle Touch or Kindle Paperwhite:
1. Press and release the power button to turn on the device or exit sleep mode
2. Tap the password field to bring up the onscreen keyboard
3. Enter "111222777" and select "OK"

If you don't remember your Parental Controls password, you can deregister your device instead of resetting, as long as you're connected to a wireless network. You'll need to redownload your content, but items that were transferred via USB will be kept. Here's what to do:

1. Visit the Manage Your Content and Devices (www.amazon.com/manageyourkindle) page on your computer
2. Select the "Manage Your Devices" link
3. Select "Deregister" to deregister your device from your account
Sync your Kindle, then register again.

If you need help with your Wi-Fi password, please contact your Internet Service Provider or router manufacturer.

Mar 04, 2015 | Amazon Kindle Dx, Free 3g, 9.7" E Ink...

1 Answer

Kindle, stuck in sleep mode


How to Reset Kindle - courtesy Andrei Pushkin
Kindle DX, Kindle 2 or Kindle 3: This is easy - just hold the power button (next to the headphone jack) for 15 seconds and the device will reboot.

Reset Kindle 1: This is trickier as you'll first have to remove the back cover; you'll also need a paperclip.

Read more: Reset Kindle

Jan 29, 2014 | Amazon Kindle Wireless Reading Device

2 Answers

Kindle not working. It will not turn on blank screen


Make sure that the kindle is fully charged. When charging the kindle 3 will have a yellow light indicating that it is charging. When this turns green, your kindle is fully charged. Make sure your kindle is fully charged and then try turning it back on.

Feb 21, 2011 | Amazon Kindle DX 3rd Generation

1 Answer

Wont turn on...before this it would shut off and then power on like it was loading a web page..I have only had this kindle since Christmas.


I received my 3g model for Christmas as well. Last night, it lost wireless connectivity, froze and then would not turn back on, even though it was fully charge. However, I charged overnight again.

This morning, I held the on switch for much longer than normal, until the green light started flickering. I received a simple black screen a few times, but contintinued to hold the switch on. Then it reset itself and all is good.

So I know that sounds like a simple solution, but maybe worth trying. Good luck. It's disgusting, I know. I was so upset.

Jan 24, 2011 | Amazon Kindle 3G

2 Answers

Brought a used kindle dx and didn't get a manual don't know how to use or what buttons to push


See here: Amazon Kindle DX Support

Once you have the machine running to read anything, the Kindle user manual is a pre-installed eBook on the device and also available for free via the Kindle storefront in case the previous owner deleted it.

Dec 19, 2010 | Amazon Kindle DX

3 Answers

How to unfreeze kindle screen? my kindle screen has froze


Hey

Well there are a lot of reasons why the Kindle screen freeze.

most of the times it happens when the Kindle is trying to upload some big files like photos, movies, flash etc. in this case all you have to do it to wait and it will un-freeze in couple of seconds.

Another Very common is that the Kindle Memory is full and he can't respond until some of the memory gets free, this usually will happen once you click too many times on the screen, the poor Kindle is overwhelmed with orders and doesn't know what to do, this happens to "newbies" with the kindle.

A lot of these freezing problems can be fixed by resting your Kindle, you can do a Soft reset press the Alt-Shift-R keys at the same time. (Shift is the one that looks like an up arrow.) If that doesn't work, plug your Kindle into the charger and try again.

You can also do a Hard Reset take the cover off the back and insert a paperclip in the little hole. Hold for 10 seconds, you may need to try again with the Kindle plugged into the cradle.

For the Kindle DX Hold the top on/off switch sliding it to the left and keep to the left, hold for 60-80 Sec, Release it. Wait a minute - the DX will flash. Then the screen will go black and then the main Kindle screen (the guy sitting under the tree) will appear and the start up thermometer bar. Once that's completed, the main menu will come on, and your books will be rstored in batches over the next couple of minutes

And of course you can always Call Amazon Customer Service at 1-866-321-8851, 6a-10p PST, 7 days a week

Hope this will be helpful

Uri_K


Feb 04, 2010 | Amazon Kindle Wireless Reading Device

2 Answers

Kindle DX screen cracked


Amazon is aware that there is a problem with fragility of the screens on the Kindles. At first, they were getting a LOT of criticism for stonewalling on this issue, then they turned around 180 degrees and decided "the customer is right." If you email customer support through the Amazon website, they may offer to replace your entire unit for free (they did for me). They ship you a new Kindle, and you use the packaging and enclosed label to send the broken unit back so they can "study it and see what went wrong." If you have personal documents (e.g. PDF files) you'll need to store them on your computer before sending the unit back. For books bought through Amazon, though, they will automatically download them to your new Kindle when you register it.

Oct 08, 2009 | Amazon Kindle DX

1 Answer

DX fully charged ... cannot turn it on


Try holding the on-off switch to the right side ('on") for at least 30 seconds, then releasing. This is the latest procedure for a "hard reboot." If this fails, you may have a bad connection somewhere inside. Contact Amazon customer support (the number is on the website) and they will probably tell you they'll replace the unit. (They send you a new Kindle, you use the same packaging and the enclosed label to send the old one back.)

Sep 09, 2009 | Amazon Kindle DX

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