Question about Motorola Mobility H710 Bluetooth Headset

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Regarding my Motorola Bluetooth H710 - I can hear people talking, but the cannot hear me. I'm sure there's a reason for that. Could you please advise me as to what I need to do? I can be reached via email at htransam@att.net. Thank you so much.

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The microphone is defective. Take back to motorola or call 1-877-motoblu

Posted on Dec 29, 2010

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1 Answer

My voice does not transmit through the earpiece


Sounds like you have a problem with your microphone.

Please contact us.

Mark
Motorola Support

CONTACT US

Jun 04, 2014 | Motorola Mobility H710 Bluetooth Headset

1 Answer

My h710 is on mute, i can hear but no one can hear me


Hi,

Welcome to Fixya. The reason why the other line can not hear you is just because your in MUTE mode. In order for them to hear you speaking on the other line, you have to unmute your call. To do that, you just have to tap both volume control until you hear the mute tone.

Please let me know if you have any questions.

Thank you for using Fixya,
seancarlisle

Apr 29, 2011 | Motorola Mobility H710 Bluetooth Headset

1 Answer

I have a brand new Motorola H710 Bluetooth headset. My previous headset was also this model so I know how they work. I paired it with my Razr and I can hear people talking but they can't hear me. Is...


Hello Steve. This is a common problem with the H710, with no available explanation. I recommend that you take the bluetooth and your phone into the phone store where you bought the bluetooth and have the technician there check it out. Joe

Thanks for choosing FIxya!

Nov 18, 2010 | Motorola Mobility H710 Bluetooth Headset

1 Answer

Having problems with motorola h710 bluetooth people cant hear me but i can hear them clearly


Check your Bluetooth visibility
It has to be set to ALL
Yours may be set to HIDDEN, which means they cannot "hear you"
I hope this help!

Apr 15, 2010 | Motorola Mobility H710 Bluetooth Headset

2 Answers

When i try to talk threw my headset the other person cant hear me but i can hear my self talk on it


Could be that the headset has been muted by accident. To unmute, tap both volume buttons at the same time until you hear a tone or kind of beep.

Jan 08, 2010 | Motorola Mobility H710 Bluetooth Headset

2 Answers

Bluetooth H710 new..mic not working


Go in phone to setting then go to bluetooth and press it then select voice routing incoming hands-free

Aug 25, 2009 | Motorola Mobility H710 Bluetooth Headset

1 Answer

Can hear tones for start and end of call but can't hear or talk to caller


depends on your phone. If its the iphone its cause you have to answer using the bluetooth. however you answer it is how you talk.

Jul 07, 2009 | Motorola Mobility H710 Bluetooth Headset

1 Answer

I hear the person clearly, they cannot hear me.


I recently had this same problem with my Motorola H710 Bluetooth & my Samsung SGH-A737. I could hear the people on my Bluetooth, and they couldn't hear me. It wasn't muted. I tried turning both the phone & the bluetooth off, then back on, first one, then the other, then vice versa; nothing worked.

Finally I deleted the H710 from my phone & reinstalled it. This fixed the problem.

To do this, navigate your phone's menu looking for the Bluetooth/Connections portion (every phone is different); select the bluetooth, then delete it from your phone.

To reinstall it, turn the bluetooth off. Then go back to your phone's menu and look for the equivalent of "Search For New Devices"; then, turn on the bluetooth. When your phone finds it, select it. The phone will ask you to input the pin. If it's the Motorola H710, the default pin should be four zeroes: "0000". I have heard this is the same for other Motorola's as well, but I can't say for sure. If you have another brand of bluetooth, either get out the manual and/or box (which should have the pin in it somewhere), or else get online and Google the model number and the word "pin"; you'll probably find it.

After I reinstalled it, it worked like a charm.

Apr 11, 2009 | Motorola Mobility H710 Bluetooth Headset

1 Answer

People can't hear me when I call them.


Make sure the microphone doesn't rest on your cheek when you are wearing it. If it does, you can buy foam nose pads that are meant for eyeglasses and prevent the problem.

If that isn't it, try looking at the tiny microphone hole. It is part of the blackoval that is on the underside of the boom. Sometimes it gets clogged. A straight pin head will do a pretty good job of cleaning it out.

Hope that helps.

Dec 29, 2008 | Motorola Mobility H710 Bluetooth Headset

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