Question about HP LaserJet P2015dn Printer

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Printer refusing to print....

From time to time one of the HP LaserJet P2015dn printers i suport just stops printing, all the LED's appear fine, and no problem on the PC, but the "document failed to print".
Problem can solved by cycling power, but this is not ideal, any information or suggestions please??

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  • 233 Answers

You should upgrade firmware

Posted on Jul 07, 2008

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1 Answer

My printer laserjet p2015 refused to print what is the problem


Hi there !

There is problem on spooler setting, here's how to clear your spooler.

Here is the procedures

Go to START MENU
Choose RUN (For Windows XP) or Choose Commad prompt, right click and run as administrator ( Fow window vista and windows 7)
Type the letter "cmd"
Type the word "net stop spooler"
Exit
Go to C drive
Choose to Windows Folder
Click show content
Choose system32 folder
Choose spool folder
Choose printer
And delete all printing jobs pending
Again go back to CMD window and type the word "net start spooler"
Restart your computer also turn off your printer and switch it on.
It will work fine right now

I hope it helps you

Jan 19, 2011 | HP LaserJet P2015dn Printer

1 Answer

HP LaserJet P2015dn Printer won't print from vista computer. If i stop and start the spooler it prints. I have another printer and I don't have to stop & start the spooler for it to print


Try to Create a new account using your Administrator account and then try to print from there. If it works perfect Otherwise ..!

1. Start, Run and type cmd hit enter
2. Type msiexec /unregister hit space and press Enter
3. Type msiexec /regserver (note the space) and press Enter

Now restart the computer. And Restart the Print spooler service.

Click on start--> run--> type cmd hit enter-->
on the black window --> type net stop spooler hit enter--> again type net start spooler hit enter.

Each time it should say successfull stop or start.

Now try to print. If still does not work.

Check the port of the printer. ( start-->run--> type control printers hit enter-->right click on HP LaserJet P2015dn Printer series--> choose properties--> on the top--> choose the TAB--> Port-->now check the port ---> it should USB001 port if its a cable connection--> if wireless it should show HP ip address .

Make sure this is right and then try printing. It should work .

Let me know if it works.

May 07, 2010 | HP LaserJet P2015dn Printer

1 Answer

TEST PAGE REFUSE TO PRINT ON MY HP LASERJET P2015DN PRINTER


It's a network printer. Are you connected via the network or USB? If you run the CD wizard and select the wrong option it will not print.

In either case, insert the CD, and select the proper method of connection (USB or network), it should see the printer, if it does not you have a problem, so check your cable connection (either rectangle thingy - USB, or Network - big phone jack). From there, make sure (especially in network mode) that the printer is configured properly.

Dec 28, 2009 | HP LaserJet P2015dn Printer

1 Answer

HP P2015dn wirless connection stopped working


Hi,
There is not wireless netwrok card is HP LJ P2015dn, However as i can understand you r using External Wireless Router or Wireless network or jet-direct card if u r able to work fine on USB than printer printing mechanism is working fine.
If u connect the printer via wired network connection and it keeps on loosing IP address than it may be problem with onboard network card of the printer.
If printer keeps on loosing IP Address than try upgrading the firmware of the printer.
To check the firmware and IP Address of the printer print a configuration page by pressing and holding down green button for 6 to 7 seconds

May 28, 2009 | HP LaserJet P2015dn Printer

2 Answers

Print from MS Word 03 & e-mail problem


Click this link for updated drivers if you do not already have them.
When you download and install these, if the problem is still there, then you need to go into your printer program and do a printer check and it will print specific characters to show if the printer itself is printing properly.

Apr 22, 2008 | HP LaserJet P2015dn Printer

1 Answer

Print from MS Word 03 & e-mail to P2015dn trouble


Hello,

This could be due to incorrect paper size. We have letter as default paper size in the driver, however, A4 paper size into the application.

Please try the latest drivers (Universal Printing Driver) from www.hp.com/support/ljp2015

- Nikhil

Apr 14, 2008 | HP LaserJet P2015dn Printer

1 Answer

HP LaserJet P2015dn


sounds like you're dealing with Postscript issues here. Does your HP have postscript drivers installed.

you might want to check on the current Mac drivers through this link

Mar 08, 2008 | HP LaserJet P2015dn Printer

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