Question about Kodak Office Equipment & Supplies
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Posted on Jan 02, 2017
My son has the same model and issue. I had him go to http://www.kodak.com/global/en/service/downloads/dln_ekn034524.jhtml?pq-path=12667 and get the latest software and firmware update.
Make sure to use the dropdown to select your operating system. The page defaults to XP.
The software is a new version of the AIO home center.
The firmware installer updates the physical printer. Before you run this program be sure to read and understand the instructions.
If both ink cartridges have good levels of ink, and you keep getting the clean the print head issue after updating both the software and the firmware, then call Kodak support. 1-800-421-6699, 7 A.M. to midnight Eastern time, 7 days a week. They will ask you if you put in new cartridges and installed the updates for the firmware and the AiO centre software. Be patient. They will get a solution for you.
Posted on Jan 17, 2009
if using vista try this:
Right-click on the Home Center icon.
Select the Compatibility tab.
Click Run this program as administrator.
reply if does not work.........
Posted on Jun 27, 2009
Posted on Jul 08, 2009
To askmeprinter: following your recommended steps does fix the problem TEMPORARILY. The scanner will work after being re-installed, but will cease working again after going into sleep mode.
Posted on Jul 30, 2009
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