Question about Apple iPhone (16 GB) Smartphone

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My iphone is a 3gs 16gb updated to 4.2.1 version and while i use it, it restarts on me automatically. what can i do?

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Best bets is to restore your iphone as a new iphone, the software in the phone is causing an issue within it causing it to restart...Hope this helps..

Use the following steps to restore your device:

  1. Make sure you have the latest version of iTunes installed and running before attempting to update.
  2. Connect your device to your computer.
  3. Select your iPhone when it appears in iTunes under Devices.
  4. Select the Summary tab.
  5. Select the Restore option.
  6. When prompted to back up your settings before restoring, select the Back Up option (as seen in the image below). If you have just backed up the device, it is not necessary to create another.
    my iphone is a 3gs - ht1414_03--back_up_settings-002-en.jpg
  7. Select the Restore option when iTunes prompts you (as long as you've backed up your device, you should not have to worry about restoring your phone).
  8. Once the restore process has completed, the device restarts and displays the Apple logo while starting up:
    ht1414_05--restored-002-en.jpg
    iPhone only: For the iPhone only, after a restore, the iPhone displays the "Connect to iTunes" screen. Keep your device connected until the "Connect to iTunes" screen goes away or you see "iPhone is activated." If iTunes does not have an Internet connection, you cannot complete this step.
    ht1414_06--connect-002-en.pngmy iphone is a 3gs - ht1414_07--activated-002-en.pnguploads/images/ht1414_07--activated-002-en.png" alt="ht1414_07--activated-002-en.png" class="h_mi" />
  9. The final step is to restore your device from a previous backup. Once your device is restored and-in the case of the iPhone-in the process of activating, you should be able to see the follmy iphone is a 3gs - ht1414_08--set_up-003-en.pngmg src="http://i.fixya.net/uploads/images/ht1414_08--set_up-003-en.png" alt="ht1414_08--set_up-003-en.png" class="h_mi" />
    Select the backup you want for your device and select the Continue button to complete your device's restoration.
If you do not want to restore from backup, select "Set up as new..."

Posted on Jan 01, 2011

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Posted on Jan 02, 2017

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