Question about HP Photosmart 2610 All-In-One InkJet Printer

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Colored photos have a parallel red green line running the full width of the picture. Can this be eliminated?

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Streaks or Lines in the Printed Image

An ink cartridge could be running out of ink or your ink cartridges require cleaning. Need to check ink levels, run the clean print cartridges utility and then print a diagnostic page.

Working through the steps outlined at the link below will help you to diagnose your specific problem.

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00219790&cc=us&lc=en&dlc=en&product=421139&tmp_track_link=ot_search

Trust this is helpful.

Posted on Dec 28, 2010

  • Mary Kus
    Mary Kus Jan 29, 2014

    I am getting a red & green line across any photo I print, but not if I print text. I changed the color cartridge with no change. I am ready to replace this printer with a non-HP priinter!

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Hi George,

It sound's like an ink-feed issue:

1) Dirty heads, even after cleaning
2) No-ink or poor quality ink
3) Damaged head: some are part of the cartridge, some are not
4) Air bubbles in ink

The test page is typically not as hi-res nor as saturated as a
photo print. The hi-res photo puts the greatest demand on the print head.

The color lines you see are actually lines of missing color,
where the head has failed to deposit ink, so one or two primary
colors are missing from the complete picture.

For example missing yellow will make a blue line.
Missing magenta will make a green line
Missing cyan will make a red line.... etc..

Clean the heads again and again, print again and again,
hoping to flush the system.

BUT, keep in mind that cleaning wastes huge amounts of
ink and tiny little cartridges of ink cost more than many new printers.

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To reset the convergence EEPROM, press "menu 0359 to enter the convergence menu, then press "8970" to reset.

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No Picture


I have the same problem was working fine and less than 2 months bam red screen green lines top to bottom no image on any input just volume works....Now i will be a victim of there horrible warranty service

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