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I bought a used laptop and it was supposed to have office installed but whenever I open it it asks me for a product key.

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you might go cnet download.com and download open office which is a free to use and incorporates word in its program
hope this helps


http://www.openoffice.org/

Posted on Dec 28, 2010

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Not a lot you can do about that apart from taking it back and complaining. It may well be a demo and it has timed out.

Posted on Dec 28, 2010

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Sadly you have only 2 options here.
1.) contact the vendor and ask them for the key
2.) contact microsoft and explain the situation to them

Posted on Dec 28, 2010

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Yes, it was supoposed to have Office, which means not surely an activated one. The man that sold it to you made a trick. ''You wanted Office and you have it...'' is what he thinks. You should have check it before buying it. Good luck :)

Posted on Dec 28, 2010

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