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I have an eclipse rhythm mp3 player, it was given to my little sister for x-mas. She mistakenly threw away the owner's manual. I have no clue as to how to operate it. I was able to put some music on it but every time I hook up the player to my computer it has to be formatted first, but this erases everything off. I can not even charge the player without formating it. What should I do?

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I have this mp3 player. The instructions are not very good anyway. You must charge it through USB. There is no special program for adding music. I just used windows explorer and cut and pasted. It worked great. If you pause the player it will shut off in 30 sec and when you resume playing it will start over from the previous start point so to avoid this just turn it off instead of pause, but if you resume after pause before 30 sec. then it resumes from where you paused.

Posted on Jan 21, 2011

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I had this problem, too. Their tech support is phone is 580-272-0035. They'll give you a ticket number and direct you to a web address for info on how to exchange the unit.

Posted on Jan 21, 2011

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