Question about 2wire HomePortal 1100 Router (1000400124001)
Your DSL signal from your ISP (Internet Service Provider) or phone company is dropping out. Contact them to test your signal and connection.
Posted on Dec 28, 2010
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Posted on Jan 02, 2017
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The orange "i" means that the Ethernet cable connection to the modem has been detected.
The light should be blinking green for Internet connectivity.
I advise you to reset the router:
To restore the factory default configuration settings:
1. Use a sharp object such as a pen or a paper clip to press and hold the restore factory settings button, located on the rear panel of the router, for about 5 seconds, until the Power light begins to blink .
2. Release the restore factory settings button, and wait for the router to restart, and for the Power light to stop blinking and become solid green.
The factory default settings will be restored so that you can access the router from your Web
browser using the factory defaults.
If resetting the router does not correct the issue, you should call your ISP (Internet Provider) and check if they are having a problem.
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response
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