Question about Tech Solution TS-8000 Cross-Cut Shredder

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When I insert page to shred, motor clicks but does not start shred cycle. Please note: grandson inserts plastic toy parts into paper slot, however, unit was not plugged in at time. (NEVER WHEN HE VISITS!)

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  • mrbremac Jan 04, 2011

    On my first solution I was given a "hotline" phone number which tells me that "they no longer make that product and can't help!" Also, you told me to replace the/a gear, or buy a new shredder, okay! Where can I get the gear and what's the process?

  • mrbremac Jan 04, 2011

    The "hotline" solution isn't working. How do I find replacement parts? By the way, no plastic toys/toy parts were ever run through the shredder, just placed in the feed slot.

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1 Answer

First thing to do is take your TS-8000 apart and free up any plastic toy parts that might be jamming up the shredder blades from rotating. Next thing you will need to replace is the broken plastic gear inside that drives the shredder rollers. The gears may be stripped out and this would keep it from working correctly

Posted on Jan 04, 2011

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1 Answer

Shredder goes 1/3 and stops has to be reversed the forward also paper comes out punched but unshredded


its the combination of plastic parts in the shredding device . the plastic tongs part craks off then the metal binds . paper builds up in that area .
its unlikely you can fix it .
youll put ur eye out trying.

Aug 03, 2014 | Industrial Paper Shredders Office...

1 Answer

MY SHREDDER IS OVERHEATING


Significantly Improve the Manufacturer's Suggested Duty Cycle, from Intermittent Use: ON=6min / OFF=30min to CONTINUOUS USE

ROYAL PX1201

My comments below are addressing these 3 issues:

1 How to permanently fix the motor overheating

2 How prevent motor thermal shut-down

3 How considerably improve the duty cycle


I am sharing this info with you with the hope it may save you some time.
Did purchase this unit from Costco about 6 years ago, in 2010.
This unit is functioning well today except its motor was overhearing and going into automatic thermal shut-down.
The ROYAL PX1201 model # is PCUA: 29127H-FE ; the Lot # 111155925.
Had to open the motor enclosure quite few times for cleanup and cooling.
Note the manufacturer's recommended duty cycle is ON=6min / OFF=30min. Nobody I know has 30min time to babysit a shredder.

In thermal shut-down mode the motor would not turn in any direction.
Today I modified the ROYAL PX1201 by adding an external 12V DC computer fan for motor cooling.
Cut a fan-placement, round, 3.25inch hole into the shredder top, at the upper right of the paper-insert slit: ____O
External, room-air is being forced into the motor-and-gear enclosure at all times, non-stop.
The paper-insert slit provides the hot-air exhaust.
The fan is an ordinary plastic PC fan: 12V DC, 0.12A=120mA, XYZ=72*72*20mm ; diagonal=101mm (hole-to-hole).
Fan cost is around $5.- and the fan power supply was a separate 12V DC adapter.
Did not have time to electrically connect the fan to the shredder's internal power supply.

Today I used the shredder continuously for 8 hours with neither overheating nor thermal shutdown.
Did fill TEN 13-gallon plastic bags with shredded paper / hand compacted confetti.
On average I shredded 6 letter-size, normal thickness pages at a time / per feed, continuous feed for about 8 hours.
shredder-overheating-34nnwbaioa4ss34nmw0etrji-5-0.jpg

Jan 09, 2014 | Royal Office Equipment & Supplies

1 Answer

Only runs in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Dec 13, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

Runs only in reverse


I just had this problem with my shredder. I think the problem started with a bin that was full. Running the shredder in reverse resulted in shredded paper being pulled up into the slot used to feed paper into the shredder. Some of this shredded paper was blocking the little plastic tab that activates the switch when paper is inserted, so the shredder would no longer start when paper was inserted. I emptied the bin and removed the shredded paper from the feed slot, being careful not to break the plastic "sensor" while removing the paper from under it. The shredder works fine now.

Nov 06, 2010 | Fellowes W11C Confetti-Cut Shredder

1 Answer

The shredder developed a jam. I removed the bin and the top of the shredder. I removed the shredding mech. and removed the paper material. Reassembled the shredder. Shredder starts up when paper is...


Does the motor run??? even in reverse???
If the motor doeas not run at all it probably PCB. If the motor does run but the cutting mechanism does not turn then you probably have stripped/broken plastic gears... open and check,...contact Royal at 1-800-524-0799 for parts assistance.

Oct 27, 2010 | Royal VF880 Shredder

1 Answer

I don't know how to install the cartridgre on my new printer J 3680 Could you please tell me how? Thanks,


Follow the instructions below to install the print cartridges for the first time. Installing print cartridges Step one: Install the print cartridges Follow these steps to install the cartridges.
  1. Open the cartridge door. The carriage moves to the far right side of the product. Figure 1: Open the cartridge doorc01133347.jpg
  2. Remove the new cartridge from its packaging and, being careful to touch onlythe black plastic, gently remove the plastic tape by using the pink pull tab. Figure 2: Remove tape from cartridgec01107115.jpg 1 - Copper-colored contacts 2 - Plastic tape with pink pull tab (must be removed before installing) 3 - Ink nozzles under tape CAUTION: Do not touch the cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections.Do not remove the copper strips. They are required electrical contacts. Figure 3: Do not touch the ink nozzles or copper contacts.c01107116.jpg
  3. Slide each new cartridge forward into the empty slot. Then gently push theupper part of the cartridge forward until it clicks into place.
    • Insert the tri-color cartridge into the left slot.
    • Insert the black cartridge into the right slot.
    Figure 4: Insert the cartridgec01107117.jpg
  4. Close the cartridge door.
Step two: : Align the print cartridge The product prompts you to align cartridges every time you install a cartridge. You can also align the cartridges at any time from the control panel, or byusing the software you install with the product. Aligning the cartridgesensures high quality output.
  1. Make sure you have letter or A4 unused plain white paper loaded in the input tray.
  2. Press OK. The product prints an alignment page.
  3. Place the alignment page print-side down on the scanner glass.
  4. Press OK to scan the alignment page. When the scan finishes, the alignment is complete.

NOTE: If you have colored paper loaded in the input tray when you align the cartridges, the alignment will fail. Load unused plain white paper into the inputtray, and then try the alignment again.

Sep 13, 2010 | Office Equipment & Supplies

1 Answer

Royal 85x crosscut shredder stopped working


Some shredders aren't designed to shred anything more than paper. Credit cards, staples, paper clips and the like could have jammed it up. Try running the shredder in reverse and oiling the blades. More help with paper shredder oil here: http://hubpages.com/hub/Paper-Shredder-Oil

If you can't get the paper shredder up and running, it looks like you might have to pick up a new paper shredder. Paper shredders can be pretty cheap though, great guide to cheap paper shredders here: http://hubpages.com/hub/Best-Paper-Shredders

May 25, 2010 | Royal 85X Shredder

1 Answer

Shredder will not start when paper is inserted. switch is on auto. This happened after a long session of shredding


Two possible problems;
  1. Teeth underneath lid are jammed; sometimes (especially after a long session) although the papers go through, debris builds up and can get caught in the teeth; to clear unplug and with tweezers or a tina flathead screwdriver, pull out shreds of paper still caught
  2. Motor is overheated; once cool, try it again (move switch to reverse to see if motor is still working). If motor is working, see Step 1 for a jam; some jams can be cleared by running it in reverse. Royal doesn't recommend "long" shredding sessions. My unit recommends sessions of 20 pages or less. If you try to overwork the shredder, it will overheat and in some cases, fry the motor.
I hope this helps answer your problem. Best of luck!
Greg

Nov 12, 2009 | Royal 10X Shredder

1 Answer

Unit powers on, but the shredder tines won't run.


If you cant hear the motor running but you hear a click when you insert the paper it sounds like the eyes are ok so its likely the pcb thats defective...give Royal a call at 1-800-524-0799 for parts assistance.

Feb 01, 2009 | Royal 1280MX Shredder

2 Answers

Infoguard SX100M unit will not shred. Green light comes on.


I have the Infoguard SX100M Axeus, sold by Staples.
Only the reverse was working, UNPLUG and open back cover, the paper mechanical switch was working fine, red side switch, the gears and fuse were all ok, I think something on the circuit board was fried.

Anyways, I switched the BLACK and WHITE wires with each other going to the shredder motor, thus when I switched it to reverse, it would go foward and shred. Its working now, only in reverse.

Jan 10, 2009 | Cross Infoguard Shredder SX102M

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