Question about Microsoft ARC Mouse

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My Microsoft arc mouse keeps freezing for no reason! Any idea on how to stop this?

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Make sure the lead from the mouse has a secure seating and the lead is not bad/faulty

make sure that the right type of mouse is selected it will be in the hardware tab or
control panel mouse you should see 4 tabs buttons,pointers,pointer options and hardware under hardware you can troubleshoot or select properties under driver you can update driver,rollback driver or uninstall and under hardware you can troubleshoot

hope this helps


click start control panel,mouse you can speed up the mouse
also under pointer options you can speed up the mouse you must click apply after you have made any adjustments


you could run the check disk utility
click start run type cmd then type chkdsk/r/f which will scan for and attempt to repair any bad sectors and automatically fix any corrupt files on your hard drive then defragment your hard drive


hope this helps



Posted on Dec 28, 2010

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Posted on Jan 02, 2017

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1 Answer

I bought a microsoft arc mouse, wireless, with a USB transmitter, just a month ago and it was working perfectly, then suddenly and i mean SUDDENLY, stopped working, no reason it just happened, the light...


Hello, have you tried changing the batteries in your mouse? They are probably dead or dying and that is why it is not working. Also, try restarting the computer. If you cannot even use a regular wired usb mouse, there may be something going on. Try changing the batteries, restarting the computer, and using a regular usb and a regular PS/2 mouse.

Thanks for using FixYa!

Jul 24, 2011 | Microsoft ARC Mouse

1 Answer

Microsoft arc mouse clicks sometimes work, sometimes don't. What could be the problem?


Hello,

Do you currently have the mouse drivers/software installed? Microsoft offers them for free on this download page: http://www.microsoft.com/hardware/en-us/d/arc-mouse

I recommend downloading IntelliPoint which is located on the link I gave you.

May 07, 2011 | Microsoft ARC Mouse

1 Answer

My arc mouse suddenly stopped working on my Toshiba Satellite L650 yesterday though i tried it with 2 other laptops it only doesn't work on mine but the keyboard curser is working, What do I do to make my...


Try moving the arc mouse USB dongle to another USB port on your Toshiba Satellite L650. If the mouse works on the other port, then the first port is the problem. Use Control Panel's Device Manager to further diagnose the port problem.

Apr 06, 2011 | Microsoft Computers & Internet

1 Answer

My microsoft arc mouse just stopped working after 2 weeks of usage. It looks like it couldn't connect to the receiver, i've changed batteries, indicator turns on, and fades off in a second and nothing...


If it is only two weeks old, return it under warranty.
You have done what is reasonable to get it to work, and the only thing I could suggest is to make sure the new battery is a good one.
It is not reasonable to have to do more on a new item.

Feb 08, 2011 | Microsoft ARC Mouse

1 Answer

Mouse just stopped


if its not the batteries, its probably the mouse laser is bad...

Aug 19, 2009 | Microsoft ARC Mouse

4 Answers

Arc mouse doesn't move pointer (scrolls & clicks ok)


Call Microsoft at 800-360-7561 and they will replace it. All you will have to give them is the PIN number located under the battery's. You will not even have to return the original Arc mouse. Must be a big problem for them

Jul 18, 2009 | Microsoft ARC Mouse

1 Answer

Microsoft arc mouse USB miro transreceiver


No you cant buy from Microsoft nor I've been able to find anything in the net. Microsoft representative suggested buying a new mouse

Jun 07, 2009 | Microsoft ARC Mouse

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