Question about Philips MP3 & Digital Media Players

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My Philips mp3 player just shut off and wont turn back on again, i dont know what the problem is, please help

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Het a tac or safety pen an look at the bottom of your mp3 an uyour gonna see in small letters its going to say reset put the tip of the tac in there and hold it for like 5 sec. and then put it on the charger it should turn back on........at least it worked for me

Posted on Jul 09, 2008

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1 Answer

It wont stay on


Is it turning off with charger connected or without charger?
If it is turning off while charging also, Try doing a soft reset.
  1. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player.
  2. Hold until the player shuts down.
  3. Power on the player again by using the Power on/off key.
If this doesn't help, try repair it using Philips device manager program which came with the CD or downloadable from Philips web.

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2 Answers

Comes on then shuts off


Sounds like your battery may be at fault, or if you rely on the usb to charge, then maybe it's not charging it due to power settings on the pc.
Try charging from the mains without the player being turned on, for about 20-30 mins. Then turn on and if the problem is still there, then it's the battery.

Jun 18, 2009 | Philips GoGear SA3020/37 MP3 Player

1 Answer

Philips gogear 8 gb mp3 player


Just reset the device by using a paper clip, or safety pin.
The reset port is located next to the lock button...

Dec 27, 2008 | Philips GoGear HDD1830 MP3 Player

1 Answer

Wont turn on


Triple Reset for Philips’ GoGear:

Disconnect the Go Gear from computer. Press the reset pinhole until the player turns off. Hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard. If this pop-up does not appear, reset the player again WHILE connected to the computer. Open the Philips Device Manager, and go to Repair Tab. Reset the player one more time while connected to computer. Follow the repair instructions.

After repair is complete, upgrade the firmware for this player. Will erase all the songs, but you should be good to go again.

-Tha Mp3 Doctor

Nov 09, 2008 | Philips SA5125/37 MP3 Player

1 Answer

My philips gogear wont turn on


Disconnect the GoGear from the computer
Reset it first (pinhole in back - safety pins work best), even if nothing happens - just to be on the safe side
Nothing will happen still, but we are OK
Make sure the power is off, and hold in the volume + button, reconnect the GoGear to the computer while holding in the volume + button, and continue holding volume + until a window pops us saying Found New Hardware Wizard
Go through the Found New Hardware Wizard, and the GoGear should be working again - the player will be revived

Write me back if this fails to resolve the problem.

-Tha Mp3 Doctor



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1 Answer

Still gay


did you check the side to make sure you didn't have it locked up

Mar 23, 2008 | Philips SA5125/37 MP3 Player

12 Answers

Philips GoGear 2GB MP3/Video Player LOCKED ?


you have to look at the side and shift the lock button

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Wrong product section, buddy

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