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We have a dymo labewriter that has a label jammed in the roller. Part of the sticky part is stuck on the roller. Cannot be pulled through. What to do?

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LabelWriter Label Jam

  1. Unplug your LabelWriter.
  2. Remove the spool and labels.
  3. Remove the face plate.
    • Note: The face plate is the piece with the DYMO name/logo.
  4. Using the paper release lever on the left side of the printer, move the print head away from the feed mechanism.
  5. Straighten out a paper clip and GENTLY cut away at the label caught in the printer.
  6. Using caution, begin removing the label.
    • Note: We recommend using tweezers to remove the jammed label.
  7. Reinsert the face plate back on the LabelWriter. If you need assistance reinserting the face plate:

https://dymo.custhelp.com/app/answers/detail/a_id/278/session/L2F2LzEvc2lkL2ZVOGZXRmlr


Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response. Happy Holidays!

Thanks, Joe

Posted on Dec 28, 2010

  • lucyamitchel
    lucyamitchel May 30, 2014

    I did all that now both rolls are printing lines and triangles. Wasted a whole roll each side. It won't stop unless I unplug it.

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