Question about HP Officejet 6310 All-In-One InkJet Printer

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Can any one help please. I have 2 HP printers a Photosmart 375 and Officejet 6313. Both purchased in Dubai - classed as Region 3 by HP. I am now in Hong Kong (Region 1) and cannot buy compatible print cartridges. Can anyone advise how to reset the region code? HP will do it for me - at a cost of US$40 each!.

Many thanks

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  • aleksandrast Sep 09, 2008

    Yes, same heer..Mine is bought in UK (hp C3180), and now I live in USA and none of the cartiges are compatible...No one knows what I am talking about when I ring any comp service....Very frustrating!!


  • blair408 Apr 24, 2009

    Hi There,

    I have a similar problem. I am trying to regoinalise my HP 6310 printer to the US so it will accept #95 Tricolor and #92 Black catridges. I have paid for and used the Hp tech support and still it wont change. They seem unable to help.

    Can anyone else?

    Thanks so much.



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Agree just went through the same problem, called HP the will should be able to walk you through changing the printer region code, only if you are able to print one more page with the existing cartridges so they can get the right info to generate the required code.

Posted on Dec 08, 2012

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You must to get into the factory menu with 4+#+ok but you must know the code for de country where you are

Posted on Dec 27, 2011

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Can any offer advice i am unable to reinstall all in one 6310 CD Rom will not engage at all

Posted on Sep 02, 2008

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You can contact HP chat or email support

Posted on Jul 07, 2008

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I bought my hp photosmart c3183 from middle east but the cartridges 131 and 135 are not available in pakistan, instead hp 92 and 93 are used in pakistan for this printer. i installed 92 and 93 cartridges...

Hi there,
Have you reset the region from the menu?? To do so kindly follow the procedure below

The language and country/region setting determines which language the HP All-in-

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If you require more assistance, feel free to reply to this post,

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