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Fax machine operation can be interrupted by DSL lines, however, because the DSL signal is also transmitted through phone wiring. This can result in a loss of data in the fax if steps are not taken to prevent it. Fortunately, this is not a difficult thing to fix.
Items you will need
Unplug the fax machine from the phone jack. Step 2
Plug your DSL filter into the phone jack. DSL filters are specifically designed to eliminate interference from the DSL line on your phone line. Step 3
Plug the fax machine into the phone line jack on the DSL filter. You can now use your fax machine and DSL line at the same time without risk of data loss or interference.
There are some good suggestions here. Check out the solution and follow the steps. The reason dsl seems to be being dropped is the noise in teh line, and as far as I can tell this is a very common problem. Try these suggestions out but you may want to just purchase a better fax machine. http://www.fixya.com/support/t374109-canon_mx310_fax_noise
The phone line should plug directly into the Line plug on the DSL modem and the all-in-one should plug into the Phone plug next to it. If you need to split the line do it AFTER the line comes out of the Phone plug.
You can buy a splitter to put on your line so you can run both devices. They sell them at the dollar tree big lots and everywhere else usually, and range from .59 to $2. as far as another DSL filter ask a friend neighbor or co-worker if they have or had dsl and have an extra filter. If not then you can pick them up for a couple of bucks at radio shack
I just got this MX310, and absolutely can't get the machine to fax a document. I know I have it connected properly, but keep getting an "incomplete transmission" report. There is NOTHING in the instructions about faxing at all! HELP! Thanks!