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Solution for KONICA 7020

Please help with the below errors / problems I encountered with my Konica 7020.
1. "Fax file lost"
2. 'E-56' error code what this means?
3. 'Copier is warming up' - hang up here
4. The copy output is dim sometimes it has a dark shadow in the middle(horizontal) of the paper

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E-56 is a main board problem.

Posted on Jul 07, 2008

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Konica 7020


Did you blow it up, probably not.

Click this link for the everything.

http://www.kmbs.konicaminolta.us/content/support/supporthome.html
  1. Choose the Category "Office Systems"
  2. Choose the model "7020"
  3. Click the error next to the Model dropdown box.
  4. Choose the 1876KB user manual called "User Manual for 7020, 7025, 7030 and 7035"
Or click on this link for the specific manual.

The error codes you seek are not in the manual, you'll have to call Konica to tell you what they are ... call Konica at (860) 683-2222.

Hope this helps. Rate a fixya!

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HI,
you need to reset the fuser latch as it has a fuser error code most likely needs new thermisters,
anyways give this a go, hold down 2 and 5 keys together and power on machine, this will put you into to a service mode call 25 mode, go to dip switch 3 and bit 1 and then next to bit 1 hit the key that says turn off,
turn machine off and back on should clear error code, if it doesnt you need new thermisters, even when you put in new thermisters you still need to clear this error in service mode
Regards
Konica Tech

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