Hi, My palm zire 31 has stopped accepting a synch. On both my laptop, and my home computer, which I have successfully synch'ed 100's of times, sudenly the palm says, "Unable to initiate HotSync operation because the port is in use by another application"...I've tried all the ports on my laptop, and all the ports on my home computer too. I tried the palm pilot reset button.
Ideas?? Thank You!!
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I had exactly the same problem. I Hot Synched it with my computer (Ignore instructions for load cd) and everything returned as normal. Since this episode, I've learnt to hot synch more often than I was doing.
I just bought the Zire 72s and I was able to synch the 2003 Outlook calendar but not the contacts.
I went into the palome home page and clicked on the support downloads tab on the left.
Click on the Zire section and enter the model
At the bottom there are instructions. Print them then Click on "Outlook Conduct Updater Zip and download it. Use the Download "Outlook Conducts for Palm One Update V1.02. Follow the instructions.
The new dowload let me snych the contacts
Try uninstalling with Windows Uninstall Clean-up tool.
XP seems to do a poor job of installing conduits sometimes. I think this might be an issue with the one conduit no being registered correctly in the Windows Registry.
You can get this tool here:
Uninstall Palm Desktop. Then shut down the PC. Then start it up again and re-install Palm Desktop.
I hope this helps.
I just posted a similar kind of problem. With my old M105, this worked fine - Outlook on my work computer, Palm Desktop on my home computer. When I upgraded to Zire 31, I saw that message about 2 computers once during the past week, but never again. I was thinking about using the Install CD again on my work computer to see if there is an option for synching between 2 computers. (synching to 2 different computers seems to be the most reliable backup for one bad synch)
If the installer cannot see outlook, then it will not show the option. I think the Zire 31 CD has an option on it it that allows you to switch when you put the CD back into your PC. It should be visible on the autostart screen that pops up when you insert the CD.