Pinnacle studio plus

My guess is the Pinnacle software isn't writing correctly. Read this from the Pinnacle support site.

Use this FAQ to troubleshoot any problems where Studio is failing during the process of burning the DVD.

1. INSTALL THE LASTEST PATCH:

If you have Studio version 12, download the latest version here.

If you have Studio version 11, download the latest version here.

Note: Studio 11 patches will only patch a previous install of Studio 11.

If you have an older version of Studio (Studio 9, 10, or 11 etc), it is advised for you to update to the current Studio software. The current version is Studio 12. Click Here to go to the Studio 12 Upgrade page.

How to download and install a patch:

• When downloading the patch make a note of where it is being saved to. We recommend saving the patch to the desktop.
• Before installing the patch, make sure that you do not have any other programs running. Studio must not be running.
• Once it is fully downloaded, double-click on the patch to begin the installation.
• Follow any on-screen prompts to complete the installation. Reboot the computer after applying the patch.

1. MAKE DISC SETTING, SAFE MODE BURN OPTION: In Studio, click on Setup -> Make Disc. Under the box marked Burn Options, select "Safe Mode: create disc content and then burn" by clicking on the radio button in front of the setting and then click OK. While troubleshooting this problem, always use this setting.

1. RESTART STUDIO: Shut down Studio, then relaunch it. Try to create the DVD again using the safe mode setting above.

1. RESTART THE COMPUTER: Try opening the door of the DVD burner. If it won't open, then shut down Studio, then restart the computer. Launch Studio and try to create the DVD again using the safe mode setting.

1. MEDIA:

• BLANK MEDIA IN THE DRIVE: Make sure that there is a blank, write-once media or rewriteable media in the DVD burner.

• TYPE OF DVD: Make sure that your DVD burner supports the media you use. As for any problem with burning a DVD, we recommend customer use rewriteable media to reduce the number of wasted DVDs when they have to troubleshoot a failure while burning DVDs. In this case, if you have only used rewriteable media, (RW) we would also recommend trying to use a write once (-/+ R) DVD and erasing the RW media.

• BRAND OF DVD: Pinnacle recommends using a name brand of DVD, i.e. Sony, Apple, Memorex, etc. Also we recommend trying a DVD from a different manufacturer to see if the problem is related to the brand of DVD that is being used.

NOTE: Check with the following site to find information on the media being used.

http://www.videohelp.com/dvdmedia

1. LOWER THE WRITE SPEED: In the Make Disc settings try lowering the Write Speed to the lowest possible setting.

1. GET THE LATEST FIRMWARE: Ensure that the DVD burner being used has the latest firmware update from the burner manufacturer.

1. CHECK DISC SPEED: Make sure that the disc media speed (printed on the media or on the media box) is compatible with the DVD burner. Some burners may not work with media that has a higher maximum supported burn speed. For example, if the burner being used supports 4x disc media, do not use 16x disc media.

1. DELETE AUXILIARY FILES: Try deleting the Auxiliary Files for the current project. To do this, go to File -> Delete Auxiliary Files and select "Delete auxiliary files for current project." Press OK and try to re-render and burn the project.

1. ALWAYS RE-ENCODE: Go to the Make Disc settings and check the box called "Always re-encode entire movie".

1. SAFE MODE: Try burning with the safe mode option selected. To do this, go to the Make Disc settings. In the Burn options are select the option called: "Safe mode: create disc content and then burn.". This step does not apply if you are using Studio 12 since this is the default burn method.

1. CREATE A DISC IMAGE: In Studio, click on Setup -> Make Disc. Under the box marked Burn Options, select "Create disc content but don't burn" by clicking on the radio button in front of the setting and then click OK. Then click the Create disc button in the Make Movie section to begin the image creation process.
   
   If the image is not created, it is likely that the problem is a Render problem rather than a burn problem. Click Here to see the FAQ on Render problems.
   
   If the disc image file is created successfully, burn the disc from the new disc image by selecting "Burn from previously created disc content" in Burn Options.
   
   NOTE: When troubleshooting all burn or playback issues, it is recommended to use rewritable media to avoid wasting discs.
   
   
   

Hi there

Pinnacle Studio Plus V.9 can only be used for editing DV and not HDV however Pinnacle Studio Plus V.11 can be used to edit both DV and HDV.

Please remember to put a good rating on this post.

Keep us posted and thank you for using our service.
FixYa for all your troubleshooting needs.

Be sure to check if there is a file written on the DVD disk. Try to install a player like VLC and see if the .VOB file is playing.If not the DVD is not burned properly then try to recheck your settings on the Studio 11 Make Movie

Welcome to fixya,
You can get the serial number by contacting Pinnacle Support center

Welcome to Fixyah,

What does it mean? Are you trying to download your Studio 11? or are you in the process of the installation for your Studio 11? Let me know what are you trying to do.

hello .. how can i connect my handicam in windows 7 and copy my tape from handycam to my laptop..???
tanx

Hi and welcome to Fix yah,

I would suggest to you to finished edit your project and after that click on make movie tab or the number 3 tab of your Studio then do this procedure.
Disc Type : DVD
Audio Compression : PCM
Video Quality : Automatic
Use Progressive Encoding : NOT checked
Always Re-encode Entire Movie: Checked
Burn Options: Create Disc Content and then burn.
Current Media : Should show what DVD Disc should be used.
Target Media: DVD 4.7 GB
Copies : 1
Write Speed: lowest possible

Let me know what happen.

i want has serial number macromedia dreamweaverMx2004

Every time i try to burn my home from windows to a Philips DVD-RW a message keeps popping up from my laptop saying that i need to place a DVD-RW cd in which i have done . The funny thing is that i edit my movie from my Pinnacle Studio 12 which i got last week, this was my 1st movie i burned well Pinnacle Studio did it for me really, it was so easy when i took the cd out of my hp pavilion laptop it played on my LITEON DVD Recorder & watched my movie clip on my tv, it worked fine but do you think i do this again NO SUCH LUCK i am really new to all this its so frustrating windows wont burn my move pinnacles not burning, what am i doing wrong, i ve got all new dvd-rw cds is there any one out there who can help me please :-(

check what mode the cd video is you may have to burn another one with the correct mode for pc
Right click program on cd go to properties check video name plus what is after the . ie home.wmv as you need to burn cds with a general code
Try VLC Media Player on computer this plays all my video media