Question about Insignia 37" LCD Flat-Panel HDTV

1 Answer

No picture Out of the blue, the screen will go black. i still have sound, but the picture is black; when i turn it off and on again, i get the please wait box and then it goes back to black. wtf?

Posted by on

  • 4 more comments 
  • Anonymous Jul 26, 2008

    I have the same problem with my tv. I have the same problem with my tv every morning when I watch the news. My quick fix is to tap the back of the tv this will bring the picture back. I know that this may not be recommended. But I will unplug and try this method to have it reset. If this does not work I will be on the phone with Insignia asking about my warranty plan.

  • chibob55 Sep 02, 2008

    I get a please wait message and I'm still waiting ... any suggestions

  • gibsontcat Dec 10, 2008

    Green light goes on but the screen stays black. Any way to fix this without the repair man. Is this tv broke?

  • hiviscus360 Jan 07, 2009

    While watching tv the screen just went black. I still have audio but no visual. When the tv is initially turned on I see the "please wait" screen briefly then nothing. Of course calling support was no help. Anyone have any solutions or ideas.

  • NDeveikis Feb 18, 2009

    All of a sudden I will lose picture on my tv. I turn it off and on and the picture returns but not for very long. I'll try the hard reset. I'm happy that I'm not the only one that this has happened to but at the same time I'm a bit annoyed that I have to deal with this after owning it less than 8 weeks. I've called the PSP number and have to wait til tomorrow for a potential "repair".

  • missmartin8 Mar 11, 2009

    My husband and I bought this TV over a year ago. We WERE really happy with our purchase. After 8 months this happened with the sound playing and nothing on the screen. We took it back to Best Buy and they "fixed" it when they sent it away. Now, 5 months later it just did it again. We did not buy an extended warranty because every Consumer Report issue said that it was not worth it to buy on the LCD TVs. Now we are screwed because it will cost us money to get it fixed. No wonder INSIGNIA only has a one year warranty.



1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 133 Answers

Try a hard restart, which simply means unplugging the power cord, and replugging it after 4 hours have passed. This technique helps to reprogram the electronics, to a certain extent. ( Turning it off and on again by a switch will not work). If the picture does not return, then you might need the expertise of a TV repairman.

Posted on Jul 08, 2008


1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Samsung dlp hl55679w

It sounds that the light engine has the fault. Contact the authorizes service center for Samsung.

Jul 21, 2013 | Televison & Video

1 Answer

Sound but no picture

After replacing the main board, a software update will be necessary in most cases. Check it.

Jan 08, 2013 | Vizio VW42LF 42 in. LCD HDTV

1 Answer

How to reset tv. Have sound but black screen

LCD's use a colorful crystal see through display which only visible when light is shining through it. if you have sound and no picture it's always a faulty PSU. Very easy to change out actually.

Mar 27, 2010 | Vizio GV42L 42 in. LCD Television

1 Answer

Problem with 42" vizio on/off switch

Blck with sound would be bad inverter or backlight

Blue withoutsound again inverter on the decoder is bad this does power both backlight and decoder so I would say inverter but check it into a shop as I cannot see the TV from here @ @ But I am sure my advice will give you a level playing field with the repair shop.

Thanks and please do rate postivly have a happy new year!

Dec 31, 2009 | Vizio GV42L 42 in. LCD Television

1 Answer

Tv picture does not come on

my first question is have you checked the bulb. the loud pop sound like the bulb blew and the rattling sounds like the lamos trying to fire. remove the bulb cover and unscrew the bulb

Mar 18, 2009 | RCA Scenium M50WH187 50" HDTV

2 Answers

Tv screen goes black

No, if the picture of your tv screen is clear when when you watching. the troble of your tv is looseboard, and you replace your CRT socket too.

Apr 16, 2008 | Sony KV-35V35 TV

5 Answers

No picture but has sound

switch on no picture but short period of sound then nothing

Jan 20, 2008 | Sony KP-51HW40 51" Rear Projection...

2 Answers

Panasonic Projection HDTV Made 9/2003

Your lamp has most likely blown out. that is what happened to mine and once I replaced the bulb it worked just fine. this is one of the cheaper stores to find a replacement bulb,

Aug 29, 2007 | Panasonic PT-40LC12 40 in. LCD Television

Not finding what you are looking for?
Insignia 37" LCD Flat-Panel HDTV Logo

345 people viewed this question

Ask a Question

Usually answered in minutes!

Top Insignia Televison & Video Experts

The Knight
The Knight

Level 3 Expert

75169 Answers

Jaime Hernandez

Level 3 Expert

2334 Answers

Cindy Wells

Level 3 Expert

5340 Answers

Are you an Insignia Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides