Hi Carl,
First, open the Device Manager and
uninstall the drive,. If you need instructions on how to open the
Manager, here is the link: http://support.microsoft.com/kb/283658
Download and install CCleaner
(free) from Piriform Run the cleaner to remove old
un-needed temp files Select the StartUp tab and look
for any programs that you know you installed but no longer use or
need, and disable them. Caution, do not disable any system files
unless you absolutely know what they do and that you do not need
them. Run the Registry cleaner, when
asked if you want to backup the registry, select YES, and save to a
file you will remember just in case. I have used this program
hundreds of time on many different system and it has never caused a
problem, but you want to be safe, backup the Registry. If asked about a particular file
that it wants to clean, select "yes to all" Reboot
CCleaner link -
http://www.piriform.com/ccleaner Windows should reinstall the drive when
the computer boots back up. If this does not resolve your problem,
try the following.
Download
the Open Source DVD player VLC, a great player
If
you take all these step and you still can not play a CD/DVD, chances
are your CD/DVD componet needs to be replaced. Good Luck,
If
this helps resolve your issue, would you please rate the solution.
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